Happy Star Chinese Cuisine

Happy Star Chinese Cuisine is a Chinese Restaurant located at 2510 Avenue H, Rosenberg, TX 77471, USA. You can contact them at (281) 232-8848 or +1 281-232-8848.

Based on recent customer feedback, Happy Star Chinese Cuisine has received contrasting reviews. One customer, who previously lived in Rosenberg and now resides 150 miles away in Rockport, expressed strong positive sentiments about the food. They mentioned driving a significant distance specifically to purchase food from this restaurant, highlighting its amazing flavor and consistency over the years.

However, another customer reported a very negative experience with their delivery service. They described difficulties communicating their order over the phone, having to repeat themselves multiple times. After waiting for 45 minutes beyond the initial 30-35 minute delivery estimate, they called the restaurant and were told the driver had left 30 minutes prior and the restaurant would investigate. Following another call after waiting a total of one hour, they were informed the driver had gotten lost and their food would arrive soon. After an hour and fifteen minutes, a subsequent call revealed that the driver had gone to an incorrect address (2204 instead of 2304, despite the customer claiming to have repeated the correct address). The customer stated that before they could correct the address, the restaurant hung up on them. Upon calling back, they were met with rude service and informed that delivery was no longer possible, with the restaurant hanging up again. This customer expressed extreme dissatisfaction with the lack of professionalism and the wasted time, stating they would never attempt to order from this restaurant again.

These reviews suggest that while Happy Star Chinese Cuisine may offer flavorful food that some customers highly appreciate, there are potential concerns regarding their delivery service and customer service, particularly in handling delivery issues and communication.