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Explore Happy Fortune in Dover, DE
  1. Chinese Food
  2. Chinese Restaurant
  3. Delaware
  4. Kent County
  5. Dover
  6. Chinese Restaurant in Forrest Avenue
  7. Happy Fortune

Happy Fortune

274 reviews

Happy Fortune Photos

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Hours

Monday, Closed
Tuesday, 11:00 AM - 10:30 PM
Wednesday, 11:00 AM - 10:30 PM
Thursday, 11:00 AM - 10:30 PM
Friday, 11:00 AM - 10:30 PM
Saturday, 11:00 AM - 10:30 PM
Sunday, 12:00 AM - 10:00 PM

About Happy Fortune

Happy Fortune is a Chinese takeout restaurant located at 1030 Forrest Ave # 112, Dover, DE 19904, USA. They can be contacted at (302) 730-8666 or +1 302-730-8666.

This Chinese restaurant is considered a favorite takeout option by some in the Dover area, mentioned alongside Rice (West Dover). However, recent customer reviews present significant concerns. One long-time customer noted a decline in the quality of the egg rolls, stating they are no longer as full as they used to be and expressing disappointment.

Another very detailed review described multiple negative experiences. This customer reported that the chicken consistently comes out soggy. More seriously, they recounted an incident of being overcharged for their order, with the total not matching any of the prices on menus they had seen. The staff member at the counter was reportedly unable to explain the charges. Subsequently, the order was found to be incorrect upon arriving home. Attempts to contact the restaurant for a refund and to speak with a manager were met with being put on hold, hung up on, and transferred to a voicemail. When the owner was finally reached via a personal phone call, the interaction was described as unprofessional and unhelpful, with the owner allegedly refusing to rectify the incorrect order and overcharge, and ultimately hanging up and blocking the customer's number.

This detailed negative review strongly advises against patronizing Happy Fortune, citing issues with pricing inconsistencies, incorrect orders, and extremely poor customer service, including allegations of unprofessional behavior and refusal to take responsibility for errors. It also suggests, based on other online reviews, that these issues might not be isolated incidents.

Given the serious nature of the recent complaints regarding customer service and order accuracy, potential customers should be aware of these experiences. While one reviewer mentioned generally good food quality (excluding the recent egg roll issue), the other recent review paints a very concerning picture.

No information regarding the restaurant's environment (as it is primarily takeout), specific features, or any promotional information was available in the provided reviews.

Happy Fortune Location

1030 Forrest Ave # 112, Dover, DE 19904, USA

Customer Reviews

3.0
274 reviews
D
Dewey Beach
Aug 14, 2024

This is our favorite Chinese takeout in the Dover area, other than Rice (West Dover). Food quality is good except the egg rolls. Did inflation affect the quality? They used to be much fuller. Not now. Very disappointing! See pics

J
Jaden Harrington
Jan 06, 2025

I’ve been coming here for a while, but not anymore. The chicken always come out soggy and like trash but that’s not why I’m writing this. I’m here because normally when I come it’s like 12 dollars for myself, and 24 when it’s me and my girlfriend. So tell me why all of a sudden the price for 2 people is now 30 dollars? We looked over the menu in multiple different places (which all have different prices for some reason) and none of them added up to our total. So she decided to ask the guy behind the counter why’re we being charged more then normal to which he “attempts” to break it down for her and it still made no sense because turns out, HE DOESNT EVEN KNOW WHAT HE CHARGED US FOR! Guy says to call back tomorrow to speak to a manager. We got home and lo and behold they didn’t even give us what we ordered. So at this point now we want a refund because we didn’t even get our food we ordered. So my girlfriend calls over the next day and gets put on hold after asking for a manager, then gets hung up on. They do it again, and this time transfer her to a number that’s just a voicemail. She calls back a third time and demands the owner speak to her to which they had to hang up and call from a personal number. The owner calls and first thing said is “what do you want?”. Thats just so unprofessional on so many levels but anyways, she starts to explain the problem of how we were charged for something we didn’t order and our food was wrong and she just starts saying “what do you want me to do about it?” Fix it obviously, to which she refused over and over again. Eventually she says probably the weirdest thing in this whole encounter and says “do you wanna speak to the customer in front of me about what they ordered?” WHAT?! WHY WOULD ANYONE NEED TO SPEAK TO A CUSTOMER?! YOURE THE OWNER! THIS IS YOUR JOB! She immediately followed that by abruptly hanging up and blocking her number from the store and her cell. They take no accountability or responsibility for their wrong doings and charge what they feel when they feel and after reading some other google reviews, this isn’t their first time doing this. Do not eat here, do not spend money here, don’t even look this places way. The scummiest business I’ve ever had the unfortunate experience of using.

T
Tawanna Bradley
Sep 05, 2024

Burnt fries, crab sticks were subpar, cashier rude. This is not worth $10

C
Citabriapiper@aol.com halaszi
Jul 26, 2024

No atmosphere but that was not expected. Counter person was fine. Food was so dry and not much flavor. I ordered orange chicken and was so disappointed. Always had good food here so I was surprised. Hope this was not the norm.

L
Lenor Myles
Sep 27, 2024

The fried baby shrimp are the BEST AROUND !!! So perfect omg!! Seasoned well. Fried to perfection and you get a bang for your buck!!

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