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Happy Fortune - Chinese Meal Takeaway in Staten Island, NY
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Richmond County
  5. Manor Heights
  6. Chinese Restaurant in Manor Road
  7. Happy Fortune

Happy Fortune

130 reviews

Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 10:30 PM
Saturday, 11:00 AM - 10:30 PM
Sunday, Closed

About Happy Fortune

Happy Fortune is a Chinese meal takeaway establishment located at 770 Manor Rd in Staten Island, New York, USA. They can be contacted at (718) 370-8383 or their mobile number +1 718-370-8383.

Recent customer reviews paint a negative picture of Happy Fortune, particularly regarding their food quality and customer service. One reviewer, who noted a decline in the restaurant's standards after reopening from Covid, described the food quality as poor, the customer service as poor, and the atmosphere as poor. They also mentioned that prices had increased while portions decreased, and even the fried rice tasted like supermarket quality. This customer reported receiving burnt boneless spareribs and encountering an argument when attempting to return them. They strongly recommended another local takeout option, Tack's, and stated they would never use Happy Fortune again.

Another potential customer shared a disconcerting experience upon entering the restaurant. They described being met with blank stares when asking for a menu as a new resident in the neighborhood. They felt unacknowledged until another customer entered. This individual was so put off by the initial interaction that they decided against trying the food, expressing a belief that the poor customer service reflected the potential quality of the food.

Based on these recent and critical reviews, individuals in the Staten Island, NY area seeking Chinese meal takeaway should be aware of the serious concerns raised about Happy Fortune's food quality, customer service, pricing, and portion sizes. Potential customers may want to consider alternative options given this feedback.

Happy Fortune Location

770 Manor Rd, Staten Island, NY 10314, USA

Customer Reviews

3.0
130 reviews
D
Dakota Atokad
Aug 04, 2024

Restaurant has totally gone downhill after reopening from Covid. Food quality is poor. Customer Service, poor. Atmosphere, poor Prices went up portions went down and even the fried rice tastes like what you would get at a supermarket. I recently ordered boneless spareribs from here and it was burnt I brought it back and they argued with me. “This is how we make it”. There’s a restaurant up the street called Tack’s. It’s takeout And they have their own delivery. Food is delicious at Tack’s. I was mad for not going there instead. Will never use Happy Fortune ever again..

E
Eli
Apr 24, 2024

Today, I walked in and greeted them with a smile, and said. I was "New to the neighborhood and I'm looking for some good Chinese cuisine. May I have a menu?" The women stared at me like I was from a different planet. I than awkwardly started looking around and saw a menu I said "oh here it is. Thank you." She than, greeted a women that came in after me. Still not acknowledging what I've said. I go around and eat at places a lot, and I've experienced all types of customer service. But, this one was different. I don't want to try the food. I just have a feeling they won't appreciate the business I'll bring. You lost yourself a customer, and I didn't even get to try a single dish. I just know, the quality of how they treat their customers, is the same quality of the food they'll serve. I'm good.

F
Fatima Scally
Jul 20, 2024

Hands down the best service I’ve received. The lady that took our order was so sweet and caring.

C
Carmen Rivera
Apr 02, 2024

I’ve been eating here since I was 7 and I’m bout to be 30 in July 😁. Best wontons, hands-down. ordered two days in a row. 😋 Also, the boneless bbq spare ribs with extra barbecue sauce on top is perfection

l
lyo laba
Nov 23, 2024

Employees are rude / working terrible no good manners using abusive language treating just horrible

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