Hai Sun

Hai Sun is a Chinese restaurant located at 651 Flatbush Ave, Brooklyn, NY 11225, USA. They offer meal delivery services to the local community. You can contact them at (718) 693-5805 or their mobile number +1 718-693-5805 to place an order or inquire about their menu.

Customer reviews for Hai Sun present a range of experiences. Some customers have reported positive interactions, praising the politeness and patience of the staff taking phone orders and the delivery personnel. One reviewer specifically enjoyed a generous portion of vegetables in their rice and found the prices to be good, recommending it for lunch due to the good food, prices, and attitudes.

However, other recent reviews express significant concerns. One customer detailed a negative experience involving finding metal pieces, possibly from a wire brush, in their vegetable lo mein, which posed a choking hazard. This order also included cheese fries described as having unmelted cheese and being mostly dry and cold, despite a relatively high price. This customer stated they had to discard the entire meal and reported rude customer service when informing the restaurant about the metal. They indicated they would not order from Hai Sun again.

Another long-term customer, who had been ordering from Hai Sun for over ten years and considered it a childhood staple, noted a steep decline in food quality over the past four years coupled with excessive price increases. This customer also stated they would no longer patronize the restaurant and wished they could give a rating lower than one star.

Based on the available reviews, Hai Sun appears to have provided positive experiences in the past, characterized by friendly service and generous portions. However, more recent feedback indicates serious issues with food quality, including potential safety hazards, and a perceived decline in value due to increased prices. Local users considering ordering from Hai Sun should weigh these contrasting recent experiences when making their decision. No specific information regarding the restaurant's environment or any current promotional offers is available in the provided reviews.