Great Wok

Welcome to Great Wok, a Chinese restaurant located at 718 W Trade St in Charlotte, North Carolina. As a local Chinese restaurant, Great Wok aims to provide a range of Chinese dishes to the community. You can contact them at (704) 333-0080 or their mobile number +1 704-333-0080 for inquiries or to place an order.

Based on the available online reviews, customer experiences at Great Wok appear to be somewhat varied. One reviewer expressed significant dissatisfaction, describing their experience as "GROSS." They mentioned an unusual lack of food smell upon entering the restaurant and criticized the quality of the food they ordered, specifically the rice and chicken. According to this review, the rice was hard and oily, and the chicken was dry, hard, and tasteless, leading the customer to label it as the "worst food I’ve ever ordered out." This feedback suggests that some customers may have encountered issues with the food quality and preparation at Great Wok.

Conversely, another customer reported a positive experience, stating that they order from the restaurant "fairly regularly." This reviewer specifically enjoys the Singapore noodles and spring rolls, describing them as "fresh, tasty and cooked well." They also noted that the food is "not greasy" and contains "plenty of vegetables with a nice crunch," while their spring rolls are consistently "hot, fresh and delicious." Furthermore, this customer praised the staff for always treating them well and observed that the premises are consistently clean, despite not dining in. This positive feedback highlights that Great Wok is capable of producing dishes that are well-received and that they maintain a clean environment.

The contrasting reviews make it challenging to form a definitive overall assessment of Great Wok. One customer's extremely negative experience with the general food quality stands in stark contrast to another's regular satisfaction with specific dishes like the Singapore noodles and spring rolls. This suggests that the quality of different items on the menu might vary, or that individual experiences can differ significantly.

In terms of the environment, one reviewer's negative description focused on the lack of typical restaurant smells, which they found concerning. The other reviewer, who only orders takeout, noted that the place is "always clean," which is a positive aspect of the restaurant's upkeep. There is no information available regarding the interior decor or overall ambiance for dine-in customers, as one of the reviewers specifically mentioned not eating at the location.

Regarding services, the availability of takeout is clearly indicated, as both reviewers ordered food to be consumed elsewhere. The positive reviewer also mentioned friendly staff, suggesting that customer service for takeout orders is generally satisfactory for them. There is no information provided about delivery services or dine-in experiences beyond the cleanliness of the premises.

In summary, Great Wok is a Chinese restaurant in Charlotte, NC, that has received mixed reviews from its customers. While one reviewer reported a very negative experience with the overall food quality, another customer regularly enjoys specific dishes like the Singapore noodles and spring rolls, praising their freshness and taste, as well as the friendly staff and cleanliness of the establishment. If you are considering ordering from Great Wok, it might be prudent to consider the specific dishes that have received positive feedback. For those who prioritize cleanliness and friendly service for takeout orders, Great Wok appears to meet these criteria based on one customer's consistent positive experiences. However, potential customers should be aware of the negative feedback regarding the quality of some of their dishes. You can contact Great Wok at (704) 333-0080 or +1 704-333-0080 to inquire further or place an order, keeping in mind the varied experiences reported by other patrons.