Great Wok

Welcome to Great Wok, a Chinese restaurant located at 8304 Jog Rd in Boynton Beach, Florida. As a Chinese restaurant that appears to operate primarily as a takeout and delivery service, Great Wok offers a convenient option for local residents seeking Chinese cuisine in the Boynton Beach area. According to one reviewer, Great Wok seems to be part of a franchise, suggesting a standardized menu and operational model. The restaurant is noted for having a "nice menu" and "very reasonable prices," which could appeal to customers looking for affordable Chinese takeout and delivery options.

Based on the available reviews, Great Wok primarily focuses on providing efficient takeout and delivery services. One reviewer mentioned specifically trying new Chinese restaurants for takeout, implying that Great Wok is positioned as a convenient option for enjoying Chinese food at home. Another review detailed an attempted delivery order placed 45 minutes before closing, further indicating that delivery is a key service offered by this establishment. The mention of a delivery charge also supports this.

While specific details about the dine-in environment are absent, the emphasis on takeout and delivery suggests that the physical space might be more functional for order preparation and pickup rather than a traditional sit-down dining area. Customers looking to enjoy Great Wok's food will likely do so through taking their orders to go or utilizing their delivery service.

A key feature of Great Wok is its menu, which is described as "nice" by one reviewer. Another customer ordered the Szechuan Pork combination dinner, providing some insight into the types of dishes offered. This combination included a "nice portion" of Szechuan Pork with red and green peppers, celery, snow peas, and onions. The reviewer noted that the flavors were good, although the dish was not spicy as typically expected of Szechuan cuisine. The combination dinner also included fried rice, an egg roll, and a choice of soup, indicating that Great Wok offers standard combination meals that provide a complete serving.

However, not all customer experiences have been positive. One long-term customer, who had been ordering from Great Wok for over ten years, reported a significant decline in service quality. This reviewer described the manager as "nasty, rude, inconsiderate," and alleged rudeness towards employees. A specific incident involved attempting to place a delivery order 45 minutes before closing, only to be told that the delivery driver did not want to make the delivery because it was "too late," despite a $4 delivery charge and ample time before closing. This negative experience resulted in the loss of a long-time customer.

Adding to the negative feedback, the same reviewer recounted a recent birthday order of almost $160 worth of food that was prepared 40 minutes late. This significant delay in order preparation, coupled with the negative interaction regarding the delivery, led the customer to conclude that the quality of service at Great Wok has "gone downhill," prompting them to cease being a customer. The reviewer's disappointment was so strong that they stated they would give zero stars if possible and advised others to "eat somewhere else if you have a choice." This strongly suggests potential issues with both customer service and order fulfillment at Great Wok.

Promotional information for Great Wok is not explicitly mentioned in the provided reviews. However, it is common for takeout and delivery restaurants to offer various deals or specials, such as discounts on combination meals, family specials, or promotions through online ordering platforms if they utilize them. Customers interested in potential promotions at Great Wok should inquire directly when placing their order or check any online presence the restaurant may have.

In summary, Great Wok in Boynton Beach, FL, is a Chinese restaurant that primarily operates as a takeout and delivery service, offering a menu with reasonable prices. The Szechuan Pork combination dinner was noted to have good flavors, although not particularly spicy, and includes a generous portion along with fried rice, an egg roll, and soup. However, customer experiences regarding service appear to be mixed, with one long-term customer reporting significant issues with a rude manager, refusal of delivery before closing, and substantial delays in order preparation, leading to a complete loss of their business. Potential customers should weigh the positive aspects of the menu and pricing against the serious concerns raised about the management and service quality. For the most accurate information on their menu, delivery options, and any current promotions, it is advisable to contact Great Wok directly at (561) 737-8568 or +1 561-737-8568. Their address is 8304 Jog Rd, Boynton Beach, FL 33472, USA.