Great Wall Restaurant

Chinese Restaurant Florida Brevard County Palm Bay Palm Bay Village Palm Bay Road Northeast

456 reviews

820 Palm Bay Rd NE #106, Palm Bay, FL 32905, USA
+1 321-989-6455
webSite

Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, Closed
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 10:00 PM
Saturday, 11:00 AM - 10:00 PM
Sunday, 11:00 AM - 10:00 PM

About Great Wall Restaurant

Great Wall Restaurant is a Chinese restaurant located at 820 Palm Bay Rd NE #106, Palm Bay, FL 32905, USA. They can be contacted at (321) 989-6455 or +1 321-989-6455 and offers both dine-in and takeout services.

According to one long-time customer, Great Wall Restaurant has been their "go-to Chinese spot for years." They particularly enjoy the freshness of the vegetable delight and the quality of the tofu. This reviewer suggested that the restaurant could improve the oil used for their fried items like spring or egg rolls but noted it wasn't "horrible."

However, more recent feedback indicates potential issues with service and food quality control. One customer recounted a negative experience when picking up a weekly family order during a busy period. They reported that the staff exhibited a negative attitude towards customers, and a food item was missing from their order. Upon returning to retrieve the missing item, they were given only one of the missing items in a damaged bag with spilled sauce, while the staff insisted the other missing item's sauce was already included when it was not. This customer, who had previously heard good things about the restaurant and found the food generally good, expressed strong dissatisfaction with the poor customer service and stated they would not be returning.

Adding to these concerns, another review simply stated that they "also found hair in the food," raising significant questions about food safety and hygiene practices at the restaurant.

In summary, while Great Wall Restaurant has been a favorite for some due to the taste and freshness of certain dishes like the vegetable delight and tofu, recent reviews point to potential problems with customer service, order accuracy, and food safety that prospective customers should consider.

Great Wall Restaurant Location

820 Palm Bay Rd NE #106, Palm Bay, FL 32905, USA

Customer Reviews

4.0

456 reviews

chococat

Dec 16, 2024

Our go-to Chinese spot for years. Their vegetable delight always tastes fresh and the tofu is always on point. They could do to change out the oil a bit more often for their fried options like spring or egg rolls, but it’s not horrible.

Brandie McKoy

Jul 08, 2024

Went back today for family who ordered their usual once a week meal. They were so busy that from what I heard they couldn't keep up and they had an attitude with every customer that came in. So when my family member came back to their house there was food missing. So I went back for them to go get that food that was missing. The young person that was at the front told the cook in the back who must have been the owner and they handed me the one item that was missing with the bag half ripped open and sauce going everywhere and still didn't give me the other item that was missing and kept saying that that sauce was in the bag which was not. Let's just say that I've heard only good things about this place. The food has always been good but their service has gone downhill. I personally won't buy from them not with customer service like that. And I don't like writing reviews like this but their customer service was that bad. No apology. No I'm sorry nothing like that. And still insisted that the sauce was in the bag when it was a completely different sauce for a completely different item. Also found hair in the food.

Sherina Theobalds

Dec 03, 2024

I ORDERED HOUSE SPECIAL MEI FUN AND THEY GAVE ME SOME THICK NOODLES! IM NOT IN THE MOOD TO DRIVE BACK AND ASK FOR MY MONEY BACK OR THE ACTUAL MEAL. WHAT A WASTE.

Barbara Johnson

Jan 09, 2025

My favorite is the crispy shrimp! Unfortunately I tried the lo mein noodles once and was deeply disappointed, dry and tasted funny. Other than that everything we’ve ever ordered has been good.

Jesse Bellopede

Oct 23, 2024

I ordered some food online. Within 15 minutes it was ready, before I even got there but was still hot and fresh. The cashier had me paid out in less than minute and she was very friendly. I literally probably only spent a minute and a half inside the store picking up my food. And the food tasted great and was decently priced as well. The portions are good, bigger than I expected for the price, and I actually ordered a little too much food because of it. It feels like the restaraunt is from ten years ago with the prices they have.