Great Wall

Welcome to Great Wall, a Chinese restaurant located at 393 Waller Ave UNIT 14, Lexington, KY 40504, USA. As a part of the Chinese Restaurant category in Lexington, Great Wall aims to provide a variety of Chinese dishes, primarily through takeout and delivery services, as indicated by the recent customer feedback. They can be contacted at (859) 259-1693 or their mobile number +1 859-259-1693 for inquiries or to place an order.

Based on recent customer reviews, it is important for potential local users to be aware of some significant concerns regarding the quality of the food and the overall dining experience, particularly when utilizing delivery services. The feedback suggests issues with food temperature, texture, taste, and portion sizes.

One customer reported a very negative experience with an order placed through DoorDash. They stated that the food arrived cold. Furthermore, they described the sesame chicken as excessively dry and tough to the point of being inedible, with parts of it even being burnt. This experience led to significant disappointment, highlighting potential issues with food preparation and quality control, as well as the possibility of food not being adequately handled or kept warm during the delivery process.

Another customer who ordered two combination plates also expressed dissatisfaction with their meal, which was delivered very quickly. While the prompt delivery might seem like a positive aspect, the quality of the food itself was criticized. They found the chicken to have an "oddly stringy" texture that was unpleasant to eat. Additionally, their spicy shrimp plate contained only a very small number of shrimp (three or four) in contrast to a "large amount of vegetables." Although they noted that the vegetables were good, the disproportionately small shrimp portion was a significant disappointment. This suggests potential inconsistencies in portion sizes for certain protein items.

Beyond the chicken and shrimp, this reviewer also noted an "odd taste" in both the fried rice and the egg rolls. This indicates potential issues with the flavor profiles of multiple dishes, suggesting a broader concern with the overall culinary quality. The customer concluded that Great Wall is "definitely not the best Chinese takeout restaurant in Lexington" and rated it as "average at best," implying a generally underwhelming experience.

The consistent negative feedback in these two recent reviews raises significant concerns about the food quality at Great Wall. Issues such as cold food upon arrival, inedibly dry and burnt chicken, oddly textured chicken, small protein portions, and unusual tastes in staple dishes like fried rice and egg rolls all point to potential problems in the kitchen's preparation methods and quality control. The fact that these issues were reported by different customers in separate orders suggests that these might not be isolated incidents.

There is no information provided in these reviews regarding the environment of the restaurant itself, as both experiences appear to be related to delivery orders. Therefore, potential dine-in customers have no insight into the ambiance or cleanliness of the physical location based on this feedback. Similarly, there are no specific features or promotional offers mentioned in these reviews. The sole focus of the feedback is on the negative aspects of the food received through delivery.

In conclusion, the recent online reviews for Great Wall in Lexington, KY, paint a concerning picture for potential customers, particularly those considering takeout or delivery. Multiple customers have reported significant issues with food quality, including problems with temperature, texture, taste, and portion sizes. The descriptions of inedible chicken, stringy textures, and odd flavors suggest potential shortcomings in the preparation and ingredients used. Without any positive reviews to offer a contrasting perspective or any information about the dine-in experience, it is difficult to recommend Great Wall based on the currently available data. Local users seeking a reliable and enjoyable Chinese takeout or delivery experience in Lexington may want to exercise caution and consider these recent negative experiences before placing an order. It would be prudent to explore other Chinese restaurants in the area with more consistently positive feedback regarding their food quality and service.