Great Wall

Welcome to Great Wall, a Chinese restaurant located at 1703 Investors Ave in El Reno, Oklahoma (OK 73036), USA. As a part of the Chinese Restaurant category, Great Wall aims to provide local users with a variety of Chinese cuisine options. Based on recent customer feedback, experiences at Great Wall appear to be somewhat varied, with some praising the freshness and flavor of the food, while others have reported significant dissatisfaction with their meals.

One customer, who was visiting El Reno for the first time and seeking a flavorful and fresh meal amidst other dining options in the plaza, shared a positive experience at Great Wall. They specifically highlighted that choosing this restaurant was the "right" decision. The customer service was described as "good," but the standout feature was the food, which they found "amazing" with "rich flavors" and "very tasty." A key point emphasized in this positive review is that the food appeared to be "made to order" and not simply kept under heat lamps or reheated, drawing a direct contrast to fast-food Chinese establishments like Panda Express. This suggests a commitment to preparing dishes fresh for each customer. The reviewer also noted that while Great Wall is "more of a place to take out and eat," they do offer tables for customers who prefer to dine in. This provides flexibility for those who want to enjoy their meal on-site.

However, a contrasting review presents a starkly different experience. This customer described their meal as "the worst I've ever had literally," expressing significant disappointment. They speculated about a potential change in ownership as a possible reason for the decline in quality. Their order consisted of a honey chicken combo, and they reported several issues with the food. The rice was described as "literally swimming in this imagination honey sauce," suggesting an excessive and perhaps unappetizing amount of sauce. Furthermore, the rice was said to taste "old," and the egg roll was "stale." Due to these issues, the customer stated that they "threw it in the trash" and were "HIGHLY DISAPPOINTED" with their meal.

Considering these two reviews, it's evident that the experiences at Great Wall can vary significantly. One customer found the food to be fresh, flavorful, and made to order, while another encountered stale and poorly prepared dishes. This inconsistency is an important factor for local users to consider when deciding whether to patronize this establishment.

In terms of the environment, the first reviewer mentioned that Great Wall is "more of a place to take out and eat but they do have tables if you decide to dine in." This suggests a casual setting that may be primarily geared towards takeout orders but still accommodates dine-in customers. No further details about the ambiance or cleanliness of the dining area are provided in the available reviews.

Regarding services, Great Wall clearly offers takeout, which seems to be their primary mode of business. They also provide dine-in options with tables available for customers who wish to eat at the restaurant. The customer service was described as "good" by one reviewer, but the second review does not comment on the service aspect.

A key feature highlighted by the positive review is the preparation of food being "made to order," ensuring freshness and potentially higher quality compared to food that has been sitting for an extended period. This could be a significant draw for customers seeking freshly cooked Chinese cuisine. However, the negative review raises concerns about the consistency of this feature, as the rice and egg roll described would not align with a "made to order" approach.

Currently, there is no promotional information available in the provided reviews. Local users would need to contact Great Wall directly at (405) 262-7888 or +1 405-262-7888 to inquire about any ongoing specials or promotions.

In conclusion, Great Wall in El Reno, OK, is a Chinese restaurant that has received mixed reviews from its customers. While one reviewer praised the fresh, flavorful, and made-to-order food and good customer service, another reported a very negative experience with stale and poorly prepared dishes. The restaurant primarily caters to takeout but also offers dine-in seating. A potential feature is their commitment to making food to order, which, when executed well, results in a positive dining experience. However, the inconsistency in food quality, as highlighted by the contrasting reviews, is a significant point to consider. Local users looking for a Chinese restaurant in El Reno may want to weigh these experiences and potentially try Great Wall to form their own opinion, perhaps starting with dishes that have been specifically praised. Contacting them directly for any current promotions or to inquire about their food preparation processes might also be beneficial.