Great Wall

Welcome to Great Wall, a Chinese restaurant located at 1524 Holland Rd #B in Suffolk, Virginia. As a Chinese restaurant, we primarily focus on providing takeout services to the local community. You can place your orders by calling us at (757) 923-0016 or +1 757-923-0016.

Information regarding the specific environment or ambiance of Great Wall for dine-in customers is not available in the provided text, suggesting that our primary focus is on takeout service. Customers visiting to pick up their orders can likely expect a functional area for order collection.

Our services mainly consist of takeout. Customers can place their orders via phone and then pick up their food from our location. This provides a convenient option for local residents to enjoy Chinese cuisine without needing to dine in. The reviews do not provide details about delivery services, so it is assumed that takeout is the primary mode of service.

The features of Great Wall are centered around the Chinese dishes we offer. While a comprehensive menu is not provided in the reviews, we can infer that dishes like General Tso's chicken (described as spicy on the menu) and potentially orange chicken are part of our offerings. However, it is crucial to consider the recent customer feedback regarding the accuracy of orders and customer service.

One customer review expresses significant dissatisfaction with the service received from the "Chinese lady at the counter." The reviewer alleges that this staff member is "very nasty" and exhibits "racist" behavior towards black women. They recount multiple instances of rude behavior and a dismissive attitude, including being told not to return despite being a regular customer who spent a significant amount of money. This review raises serious concerns about the customer service experience at Great Wall.

Another customer review details an issue with the accuracy of their order. They specifically ordered General Tso's chicken, expecting a spicy dish as indicated on the menu, but instead received orange chicken. This discrepancy led to significant disappointment, as the customer stated they chose Great Wall only because their regular Chinese restaurant was closed. This review highlights a potential problem with order accuracy and the consistency of dish preparation.

Given the limited information and the serious concerns raised in the recent customer reviews, it is challenging to provide a comprehensive overview of all the features of Great Wall. While we offer takeout services and a menu that includes items like General Tso's chicken, the negative feedback regarding customer service and order accuracy are significant points to consider.

Regarding promotional information, there is no mention of any specific promotions, discounts, or special offers in the provided text. Local users interested in knowing about any such deals at Great Wall would need to contact the restaurant directly at (757) 923-0016 or +1 757-923-0016 to inquire.

In conclusion, Great Wall in Suffolk, VA, is a Chinese restaurant primarily offering takeout services. Recent customer feedback raises serious concerns about both customer service and the accuracy of food orders. Potential customers should carefully consider this recent feedback when deciding whether to order from Great Wall. For the most current information on the menu, any potential promotions, and to address concerns about service and order accuracy, direct contact with the restaurant is recommended.