Great Wall

Welcome to Great Wall, your local Chinese restaurant situated at 131 Civic Center Dr, Lake St Louis, MO 63367, USA. As a Chinese restaurant serving the Lake St. Louis community, Great Wall offers a range of Chinese cuisine options, primarily focusing on takeout and delivery services. You can contact them at (636) 625-2280 or via mobile phone at +1 636-625-2280.

Customer reviews for Great Wall present a stark contrast in experiences, highlighting potential inconsistencies in food quality. One recent reviewer expressed extreme disappointment with their online order (placed on May 10, 2025, order number 57272916), stating it was their "first and last time" ordering and felt their $40 was wasted. This customer described the food as "horrible." Specific issues included burnt wings (or wings cooked in very old grease), a tasteless St. Paul sandwich served on a hamburger bun instead of regular bread, bland house rice, and chicken fried rice containing undercooked and slimy chicken (with the explanation from the restaurant being the use of chicken tenders). The crab rangoon was deemed "ok" but not exceptional.

In contrast, another long-term customer, who has lived in Lake St. Louis for 18 years, has been ordering from this small business for a significant amount of time and offers a much more positive perspective. This reviewer praised the husband and wife owners as "very kind, very efficient and timely" in their food preparation and delivery, especially considering it's a two-person operation. They also found the food to be "very good." The only reason they didn't comment on the atmosphere is that they exclusively order for delivery and do not dine inside. This loyal customer highly recommends ordering from Great Wall to support this local small business, noting that a recent order of entrees and appetizers for three adults, including delivery fee and tip, only cost around $45, indicating good value.

Considering these two recent reviews, there appears to be a significant disparity in the quality of food experienced by different customers. The negative review raises serious concerns about food preparation, ingredient quality, and even basic cooking standards for several dishes. The positive review, however, emphasizes the kindness and efficiency of the owners, the timeliness of their service (specifically delivery), and the good taste and value of their food, based on a long history of patronage.

Information regarding the environment or ambiance of Great Wall is limited. The long-term customer explicitly mentioned that they do not dine inside and always opt for delivery. The other reviewer's negative experience was based on a takeout order. Therefore, there is no direct feedback available regarding the restaurant's interior atmosphere or decor. Local users interested in potential dine-in options might need to inquire directly with the restaurant about the availability and nature of their dining space.

In terms of services, Great Wall clearly offers both takeout (as indicated by the negative online order) and delivery (as consistently used by the long-term customer). Key aspects of their services, based on the reviews, include:

• Takeout: Available for customers who prefer to pick up their orders. However, recent experience suggests potential issues with food quality for takeout orders.
• Delivery: A well-established service, praised for its timeliness and efficiency by a long-term customer, especially considering it's primarily handled by the owners.

Dine-in service is not explicitly mentioned or reviewed. Local users wishing to dine at the restaurant should contact Great Wall to confirm if this option is available.

Features of Great Wall, derived from the customer reviews, present a mixed bag:

• Kind and Efficient Owners: The husband and wife running the business are described as very kind and efficient, particularly in their delivery service.
• Timely Delivery: A long-term customer has consistently experienced timely food preparation and delivery.
• Good Value (Potentially): A large order for three adults with delivery and tip costing around $45 suggests reasonable pricing.
• St. Paul Sandwich on the Menu: This regional specialty is offered. However, one recent attempt was described as tasteless and served on the wrong type of bread.
• Crab Rangoon (Potentially Good): One negative reviewer found them "ok," while the positive reviewer may have also ordered them in their "appetizers" but didn't specifically comment on them in detail.

However, significant potential drawbacks highlighted by a recent negative experience include:

• Poor Food Quality: Burnt wings, tasteless and incorrectly prepared St. Paul sandwich, bland rice, and undercooked, slimy chicken were reported.
• Inconsistent Cooking: The issue with undercooked chicken is a serious concern regarding food safety.
• Use of Chicken Tenders: While not inherently negative, the use of chicken tenders in chicken fried rice might not meet all customers' expectations.

Promotional information is not included in the provided text. Local Chinese restaurants sometimes offer specials, combination meals, or discounts. To find out if Great Wall is currently running any promotions, local users should check if they have a website or social media presence, or contact them directly by phone.

In conclusion, Great Wall in Lake St. Louis, MO, is a local Chinese restaurant primarily offering takeout and delivery services, run by a husband and wife team described as kind and efficient. A long-term customer has consistently praised their food quality, service, and value. However, a very recent review detailed a severely negative experience with multiple dishes being poorly prepared. This stark contrast suggests potential inconsistency in food quality that local users should be aware of. For those considering ordering from Great Wall, particularly for delivery, the positive long-term experience is encouraging, but the recent negative feedback warrants caution. It might be prudent to inquire about the preparation of specific dishes when ordering. To inquire about potential dine-in options, delivery areas, and any current promotions, please contact them directly at (636) 625-2280 or +1 636-625-2280 or visit their location at 131 Civic Center Dr, Lake St Louis, MO 63367, USA.