Great Wall Chinese Restaurant

Welcome to Great Wall Chinese Restaurant, located at 1936 Stone Rose Dr #2514, Rocky Mount, NC 27804, USA. As a Chinese restaurant serving the Rocky Mount community, Great Wall offers a convenient takeout service for customers looking to enjoy Chinese cuisine at home or elsewhere. While dine-in service appears to be an option, customer feedback suggests potential considerations regarding the dining environment.

Based on the available reviews, the environment of Great Wall Chinese Restaurant's eating area is described as having very dim lighting. One customer specifically mentioned this as a reason they would prefer not to dine in. This suggests that the ambiance for on-site dining may not be well-lit or inviting for all patrons. Customers considering eating at the restaurant should be aware of this aspect of the environment.

The primary service highlighted in the reviews is takeout. One customer detailed their online ordering experience, noting that while the food was eventually ready, there was a delay beyond the initially allotted time for pickup. They also experienced a waiting period before being attended to upon arrival. This indicates that while online ordering is available, customers should potentially factor in additional waiting time beyond the estimated preparation time for their orders.

Regarding the food itself, there are mixed reviews. One customer who utilized the online ordering and takeout service reported that the food was "fresh, hot, and delicious." This suggests that Great Wall is capable of providing satisfying meals in terms of temperature and taste. However, another customer had a significantly negative experience with the quality of their order. They reported that the sesame chicken crust was mushy, the rice appeared to be cooked in a dirty wok, and the spring rolls were excessively hard. This feedback indicates potential inconsistencies in food preparation and quality control.

A particularly concerning observation from one reviewer was the presence of signs indicating that the restaurant receives a lot of returns. These signs reportedly instruct customers to bring food in its original container to discuss refunds or replacements. This suggests a potential issue with food quality or order accuracy that may lead to frequent customer dissatisfaction and returns. This is an important point for potential customers to consider.

Features of Great Wall Chinese Restaurant, based on the limited information, include online ordering for takeout convenience. The fact that one customer found the food to be fresh, hot, and delicious suggests that when prepared well, the food can be a positive aspect. However, the inconsistency in quality, as highlighted by the other review, indicates that this may not be a consistently reliable feature.

No specific promotional information is available in the provided reviews. Chinese restaurants often offer lunch specials, family meal deals, or discounts for online orders or large quantities. To inquire about any current promotions or special offers at Great Wall Chinese Restaurant, it is recommended to contact them directly at (252) 446-7777 or +1 252-446-7777. You may also be able to find information about promotions on their website or any online ordering platforms they use.

For local users in Rocky Mount, NC, Great Wall Chinese Restaurant offers takeout service with the option of online ordering. While one customer found their food to be fresh and tasty, another reported significant issues with the quality of multiple dishes. Additionally, there are concerns raised about the dim lighting in the dining area and potential delays in order pickup. The reported presence of signs related to returns suggests potential quality control issues that customers should be aware of.

In summary, based on the provided customer feedback, Great Wall Chinese Restaurant in Rocky Mount, NC offers:

• Takeout service with online ordering available.
• Potentially fresh, hot, and delicious food, according to one review.

However, potential customers should also be aware of the following points raised by other reviews:

• Very dim lighting in the dine-in area.
• Potential delays in order preparation and pickup.
• Inconsistent food quality, with reports of mushy chicken, poorly cooked rice, and hard spring rolls.
• Signs suggesting frequent returns and issues with food quality.

Given the mixed and concerning feedback, local users may want to weigh these points carefully when considering ordering from Great Wall Chinese Restaurant. It might be prudent to inquire about their food preparation methods and current quality control measures before placing an order. For any information on promotions or the menu, contacting the restaurant directly is recommended.