Great Wall Chinese Restaurant

Welcome to Great Wall Chinese Restaurant, located at 6099 Spring Ridge Pkwy, Frederick, MD 21701, USA. As a Chinese Restaurant, Great Wall offers takeout and delivery services, including via platforms like Uber Eats. You can contact them at (301) 662-6999 or their mobile number +1 301-662-6999 to place an order or for inquiries.

Recent customer reviews indicate significant concerns regarding food quality and customer service. One customer reported finding a bug in their soup ordered through Uber Eats. Another reviewer expressed dissatisfaction with missing condiments, such as soy sauce, and reported that their call to the restaurant regarding this issue was met with poor customer service, including being hung up on. This customer stated they would not order again.

An update from the same reviewer further detailed issues with the food, describing the fried rice as unseasoned and dry, the General Tso’s chicken as lacking sauce resulting in dry chicken and rice, and the spring roll as tasting like doughy plastic. This reviewer mentioned an understanding that the restaurant is under new ownership and rated their overall experience negatively, except for the dumplings which they found to be "ok."

Based on these recent reviews, potential customers should be aware of reported issues concerning food quality, the inclusion of necessary condiments with orders, and customer service experiences when considering Great Wall Chinese Restaurant in Frederick, MD.