Great Wall Chinese Restaurant

Welcome to the introduction of Great Wall Chinese Restaurant, located at 6832 S Kings Ranch Rd #1, Gold Canyon, AZ 85118, USA. As a part of the Chinese Restaurant category, Great Wall Chinese Restaurant aims to serve Chinese cuisine to the local community. They can be contacted at (480) 982-2197 or via mobile at +1 480-982-2197.

Based on recent customer feedback, it is crucial for local users to be aware of significant negative experiences reported by multiple patrons of Great Wall Chinese Restaurant. These reviews raise serious concerns regarding the cleanliness of the facilities, the quality of the food, and the standard of customer service.

One particularly alarming review detailed the state of the restaurant's bathroom. The customer described it as a "total disaster," noting the presence of dust on the towel and soap dispenser, suggesting a lack of recent cleaning. While they mentioned that the inside of the toilet bowl appeared okay, the overall condition of the bathroom raised hygiene concerns. This reviewer also expressed surprise at observing what appeared to be family members of the owner or an employee eating with them at a table adjacent to customers. This observation, while perhaps not directly related to food quality or cleanliness, contributed to a negative overall impression. The severity of this reviewer's experience led them to give a "harsh review" and suggest that the establishment "should be shut down."

Another critical review focused specifically on the quality of two popular Chinese dishes: Orange Chicken and Sesame Chicken. The customer explicitly advised against ordering these items, stating that they were "definitely frozen and prepackaged" and that both tasted "terrible." This suggests a reliance on low-quality, processed ingredients for these dishes, which is a significant concern for anyone seeking freshly prepared food.

Adding to the negative feedback, a third reviewer expressed confusion as to why the restaurant might have received good reviews, stating that "the food is bad and the service is horrible." This customer specifically called out the waitress, described as an "older lady," for being "so rude." This indicates a serious issue with the front-of-house service, which can significantly impact the overall dining experience, regardless of the food quality.

The final piece of feedback strongly urged others to "stay away from this place," even suggesting that Panda Express is "💯times better than this establishment!" The reviewer went so far as to speculate that any positive reviews might be "fake," underscoring the extreme dissatisfaction expressed in their experience.

Considering these overwhelmingly negative reviews, it is difficult to ascertain any positive aspects regarding the environment of Great Wall Chinese Restaurant. While one reviewer did mention that the "restaurant itself was clean," this is starkly contrasted by the description of the "total disaster" in the bathroom by another. This discrepancy suggests a potential inconsistency in cleanliness standards between different areas of the establishment, with the bathroom being a major area of concern.

Similarly, the information regarding services is limited and largely negative. The rude behavior attributed to the waitress in one review indicates a significant deficiency in customer service. While it can be assumed that Great Wall Chinese Restaurant offers standard services such as dine-in and potentially takeout, the reported negative interactions with staff detract significantly from the perceived quality of these services. There is no mention of delivery services in the provided feedback.

The features of Great Wall Chinese Restaurant, based on these reviews, are predominantly negative. The use of prepackaged and frozen ingredients for popular dishes like Orange Chicken and Sesame Chicken is a major drawback. The inconsistent cleanliness, particularly the severely unclean bathroom, raises serious hygiene concerns. The reported rude service further diminishes any potential positive features the restaurant might offer. The only potentially neutral point is the mention that the restaurant itself appeared clean to one reviewer, but this is overshadowed by the significant issues raised by others.

Currently, there is no information available regarding any promotional offers or special deals at Great Wall Chinese Restaurant based on the provided customer reviews. Given the strong negative feedback concerning the fundamental aspects of cleanliness, food quality, and service, any potential promotions would likely be secondary considerations for local users. It would be advisable for the restaurant to address the serious issues raised in these reviews before attempting to attract customers through promotions.

In conclusion, the recent customer feedback for Great Wall Chinese Restaurant in Gold Canyon, Arizona, paints a concerning picture. Multiple reviewers have reported significant issues, including a severely unclean bathroom, the use of prepackaged and poor-quality ingredients in popular dishes like Orange Chicken and Sesame Chicken, and rude customer service. One reviewer went as far as to recommend avoiding the establishment altogether. While one customer found the restaurant itself to be clean, this is contradicted by the alarming state of the bathroom reported by another. Given the severity and consistency of the negative feedback across multiple critical areas, local users should exercise extreme caution when considering dining at Great Wall Chinese Restaurant. It would be prudent to seek alternative Chinese dining options in the Gold Canyon area that have received more positive and consistent reviews regarding cleanliness, food quality, and service.