Great Wall | Chinese Restaurant

Welcome to Great Wall Chinese Restaurant, located at 2218 Paris Bypass Rd in Paris, Kentucky. Serving the local community as a Chinese restaurant, Great Wall has historically been a dining option for those seeking a buffet-style meal featuring various American Chinese dishes. For inquiries, you can contact them at (859) 987-3555 or +1 859-987-3555.

Based on recent customer reviews, the environment and service model at Great Wall Chinese Restaurant have undergone significant changes that have impacted the dining experience. One reviewer noted that upon entering, customers are now asked to pay for their buffet meals prior to dining. This upfront payment of approximately $30 for two buffets is a notable change in their service procedure. Furthermore, this reviewer discovered that Great Wall no longer employs waitresses. Instead, customers are provided with Styrofoam plates and plastic forks for their buffet meal. This shift to disposable tableware suggests a move towards a more self-service and potentially cost-cutting operational model.

The same review also highlighted issues with the cleanliness and readiness of the dining area. It was mentioned that there were only "a select few places to sit due to tables that needed to be cleaned." This indicates potential shortcomings in maintaining a clean and welcoming dining environment for customers. The combination of upfront payment, self-service with disposable tableware, and unclean tables suggests a considerable alteration in the overall dining experience compared to what customers may have expected in the past.

In terms of the buffet service itself, recent feedback indicates a decline in quality and efficiency. One reviewer described the buffet food as "not hot," which is a significant concern for food safety and enjoyment. Additionally, they noted that the "wait time on getting item replenished was just lacking," suggesting that the selection and availability of food on the buffet line may not be consistently maintained. This can lead to a less satisfying experience for customers hoping for a wide variety of fresh and hot dishes.

Another customer echoed these sentiments, describing the food as "tuff as leather," indicating poor quality and likely overcooking or staleness. They also commented on the limited selection of food compared to other buffet restaurants, stating that Great Wall does "don't have the selection of food as most places you go with a buffet." This suggests that the variety of dishes offered may be less extensive than what customers typically expect from a Chinese buffet.

The use of disposable tableware was also a point of dissatisfaction for this reviewer, who mentioned "paper plates and plastic cups" as contributing to an "awful" experience. This reinforces the perception of a significant downgrade in the dining experience. Both reviewers referenced past positive experiences at Great Wall, with one stating, "Loved this place when I was younger man has it gone down hill bad," and the other concluding that their recent visit "was a disappointment from the Great Wall in the past" and would be their last. These comments strongly suggest a considerable decline in the restaurant's standards over time.

Currently, there is no information available in the provided reviews regarding any specific promotional offers or discounts at Great Wall Chinese Restaurant. Given the recent negative feedback concerning the quality of the buffet, the service model, and the dining environment, it is unclear if they are actively promoting any special deals. Local users interested in potential promotions should contact the restaurant directly at (859) 987-3555 to inquire about any current offers.

In summary, recent customer reviews paint a concerning picture of Great Wall Chinese Restaurant in Paris, KY. The shift to upfront payment, the elimination of waitstaff, the use of disposable tableware, issues with food temperature and quality ("tuff as leather," "not hot"), a limited food selection, and problems with cleanliness in the dining area have all contributed to a significantly negative perception among recent visitors. The strong contrast with past positive experiences suggests a marked decline in the restaurant's standards.

For local users considering Great Wall Chinese Restaurant, the recent feedback strongly advises caution. The reported issues with food quality, the unappealing dining environment (unclean tables), and the significant changes in service (self-service with disposable plates and cutlery) are major drawbacks. The limited food selection compared to other buffets further reduces its appeal. The consensus from recent reviewers is one of disappointment and a lack of recommendation, with one explicitly advising to "Don't waste ur time just go somewhere else."

In conclusion, based on the recent customer reviews, Great Wall Chinese Restaurant appears to have undergone substantial negative changes in its service model, food quality, and dining environment. Local users seeking a traditional Chinese buffet experience with attentive service and a clean atmosphere may be disappointed with the current state of this restaurant. While it may have been a beloved establishment in the past, recent feedback suggests a significant decline. Potential customers are advised to consider these recent experiences carefully before deciding to dine at Great Wall. For any inquiries about their current offerings or potential improvements, they can be contacted at (859) 987-3555, but the prevailing sentiment in the reviews is one of strong disapproval.