- Chinese Food
- Chinese Restaurant
- New York
- Dutchess County
- Hyde Park
- Chinese Restaurant in Albany Post Road
- Great Wall
Hours
Monday, 11:30 AM - 9:30 PMTuesday, 11:30 AM - 9:30 PM
Wednesday, 11:30 AM - 9:30 PM
Thursday, 11:30 AM - 9:30 PM
Friday, 11:30 AM - 9:30 PM
Saturday, 11:30 AM - 9:30 PM
Sunday, Closed
About Great Wall
Great Wall, located at 4290 Albany Post Rd, Hyde Park, NY 12538, is a Chinese restaurant offering classic takeout options. You can contact them at (845) 229-0453 or +1 845-229-0453.
Customer reviews present a mixed picture of Great Wall. Some patrons appreciate the restaurant for its "great quality" and "classic Chinese food." The egg rolls are highlighted as "nice and flaky," and the customer service is described as "very nice" by some.
However, there are also significant negative reviews, particularly concerning the sesame chicken. One customer described the chicken pieces as being "reduced to the size of a pea," with an excessive amount of glaze and sesame seeds compared to the actual chicken. They also noted that the chicken was mostly breading and hard to chew.
Furthermore, the restaurant's customer service has been criticized. One customer reported a "TERRIBLE" experience when calling to address their concerns about the sesame chicken. They felt the staff member was rude and unwilling to address the issue, ultimately hanging up on them. This negative interaction significantly impacted their perception of the restaurant.
In summary, while Great Wall offers classic Chinese takeout and some customers find the food and service satisfactory, there are notable concerns regarding the quality of certain dishes, specifically the sesame chicken, and the inconsistency in customer service. Potential customers should be aware of these mixed reviews.
Great Wall Location
4290 Albany Post Rd, Hyde Park, NY 12538, USA
Customer Reviews
WHERE’S THE CHICKEN? Tonight, I ordered two orders of sesame chicken. The chicken was reduced to a size of a pea. The glaze and sesame seeds out numbered the chicken. The chicken was mostly bread and very hard to chew. Customer service was TERRIBLE. After calling the establishment, the man on the phone said the sesame chicken is suppose to be fried and that we cook the chicken fresh. The man said, “We will keep an eye on it” and was unwilling to address the situation. We didn’t ask for anything free but wanted something to be done about it. The guy was very rude and eventually just hung up. Great Wall isn’t “great” at all.
Great quality, classic Chinese food. Egg rolls nice and flaky and I like the customer service they are very nice.
The food was disgusting a waste of money?I wouldn't come here to eat. Everything was Stale even the fortune cookie
Pretty decent food, to be completely honest. There are certainly better Chinese restaurants in the area, but this place is definitely nothing to sneeze at. If you're looking for classic American Chinese food in Hyde Park, I'd recommend Great Wall.
Food was completely tastless, no seasoning whatsoever. Shrimp with lobster sauce, chicken chow mein tasted like dead vegetables and sauce was nothing but water,.We'll never go back.
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