Great NY Noodletown

This is a great cheap eat. It is a bit famous for roasted meats and cheap prices. But what I noticed is the the less expensive means less meat on the plate. I was surprised how many people come in for take out. Chinese vegetables on the menu means that green dish pictured. But it was actually delicious.

I’ll start with the good first: this was definitely a succulent Chinese meal. The layout of the indoor tables makes it so that even though it is always packed you shouldn’t be waiting for too long for a table. The beef chow fun had fiery noodles and tender beef, and was an extraordinarily generous portion given the $14.50 price. The chicken fried rice was very generic but still a great deal given the sheer size of the portion. Each dish could have easily been two full meals. However, I’m never going to come back here. The service was some of the worst service I’ve ever had in my life. My waitress was curt, barely gave me time to think about my order, and kept asking “are you ready now?” Even though I very clearly was not ready. I was then served what I later found out was roast duck without being asked by the server if I had ordered the roast duck, even though for the other two dishes they asked if they were mine before putting them in front of me. I have never had roast duck before, so I thought what was out in front of me was what ordered and started eating it. When my waitress saw me eating the roast duck, she yelled at me from across the table that it wasn’t mine, after which I immediately put it aside, but she insisted I would still have to pay for it even though it was THEIR FAULT for giving me roast duck. Then, she asked me if I still wanted the beef chow fun, I clearly said no, and they brought it out anyway. Then, some server asked if they could take my plate, I told them yes clearly two times, then they just walked away. My water glass was only refilled once the entire meal, even though it was empty almost immediately. Worst of all, however, is that after some of the worst service I’ve ever had in my life they tacked on a $7 “service charge” in addition to making me pay for the $8.50 roast duck that they mistakenly gave me and that I had barely touched. It was not the end of the world, but it seems extremely shady to tack on an automatic service charge when it is customary to alert the customer of such charge beforehand, which this spot definitely did not do. I of course don’t expect 3 Michelin star service when I go to a hole in the wall restaurant, but what was absolutely unacceptable was the complete lack of accountability on the restaurant’s end for their mistake, and the unscrupulous practice of tacking on a service charge without any alert whatsoever. I’m never going back.

Our family visited Great NY Noodle Town today for a late lunch hoping to relive some of the flavors that made it so popular in the past. Unfortunately, it seems like it may have lost some of its original touch over the years. We were sat promptly with no issues. I ordered the roast pig and soy sauce chicken over rice, as well as the roast pork and soy sauce chicken over rice. Both dishes were okay, but nothing particularly memorable. The roast pork wonton noodle soup also didn’t quite meet my expectations—it was a bit on the bland side, lacking the depth of flavor I remember from previous visits. Btw, the server put on a service charge on our bill without letting me know, I had to ask what the charge was, please pay attention to that. Overall, it was just an average experience. I hope this was just an off day, as I’d love to see Noodle Town regain its former charm. I’ll likely give it another try, but for now, it’s not quite the Chinatown staple it once was.

The food is great. We really enjoyed their roast and bbq meat. A pot of tea is served for free. It maybe not the best one but it is good enough to recommend to any friend seeking for Chinese food in NYC. Price is reasonable. They accept cash only.

This restaurant is very popular, often requiring a wait, but the flavors are solid, making it a representative of Cantonese food. The taste is worth the wait, especially for the Cantonese roast duck and roast suckling pig, which have the perfect texture and are very juicy. However, the service and dining environment are slightly lacking compared to the food quality. The ordering process can be chaotic, with staff not being very patient in answering customers' questions. Additionally, the tables can appear a bit greasy and not well-cleaned, which might not bother some diners but could be a concern for others. In such cases, takeout might be a better option. Overall, this restaurant is worth visiting for their well-thought-out dishes that showcase the essence of Cantonese food, but improvements in service and cleanliness would enhance the experience.