Great Chow China Buffet

Great Chow China Buffet is a Chinese restaurant located at 3435 Wrightsboro Rd #1128, Augusta, GA 30909, USA. As a Chinese buffet, it offers an all-you-can-eat dining experience featuring a variety of Chinese dishes. They can be contacted at (706) 737-7997 or +1 706-737-7997 for inquiries.

When considering a visit to a buffet-style restaurant, it's important to take into account the range of experiences reported by other customers. Recent reviews for Great Chow China Buffet present a somewhat mixed picture of the dining experience. One customer, who visited on March 21, 2025, expressed significant dissatisfaction with their meal. They described the food as "so horrible you couldn't hardly eat it," citing issues with various dishes. According to this review, the meat was "cooked way too hard," and the vegetables were undercooked and hard. The rice was described as "very dry" and lacking flavor. Even a previously любимый (favorite) dish, the lo mein noodles, was reported to look "dried out." Other complaints included dry and tasteless egg rolls, broccoli that was too hard to bite, chicken that was overcooked and dry, shrimp that was overcooked and either hard or chewy, wings that were dried out, and fried dumplings that were burnt and tasteless. This reviewer also mentioned that a fresh batch of dumplings brought out was no better. Furthermore, they expressed frustration with the lack of a satisfactory response from the staff when these issues were raised, noting that they were told "oh I tell someone" without any further resolution or opportunity to speak with a manager. This negative experience led the customer to conclude that it was "not worth the money they charge for it at all" and advised others to avoid the restaurant, mentioning that many other diners were also sending back plates due to similar issues with dryness, lack of taste, and overcooking. This particular customer reported spending $75 and feeling it was a waste.

In contrast, another family, the Futrell family, who visited on an unspecified date, reported a "great experience." They found the staff to be attentive and the food to be "fresh and flavorful." They also noted that the Hibachi station was open and considered the overall experience to be "all for a great price." This positive review indicated their intention to return to try the dinner service.

Considering these two recent reviews, there appears to be a significant divergence in customer experiences at Great Chow China Buffet. One family reported a highly negative experience with multiple aspects of the food quality and the service response, while another family found the food fresh and flavorful, the staff attentive, and the price reasonable. This suggests that the quality and service may vary, or that different customers have different expectations and experiences.

Based on the available information, it is challenging to provide a definitive description of the environment or ambiance of Great Chow China Buffet. Neither of the reviews offered specific details about the restaurant's decor, cleanliness, or overall atmosphere. Similarly, detailed information about the services offered is limited. We know they provide a buffet service and have a Hibachi station (at least on the day the Futrell family visited). However, information about other potential services such as takeout, delivery, or catering is not included in the provided text.

In terms of features, the buffet style itself is a key feature, offering a wide variety of dishes for a fixed price. The presence of a Hibachi station, where food is cooked fresh in front of the customers, is another notable feature mentioned in one of the positive reviews. The "original brown rice" mentioned in the Little China review is not referenced here, suggesting it is a unique offering of that specific restaurant. The Great Chow China Buffet aims to provide a diverse selection of Chinese cuisine in a buffet format.

No promotional information, such as discounts, special offers, or themed nights, is mentioned in the provided reviews. To obtain information about any current promotions or specific offerings, it would be best to contact Great Chow China Buffet directly at (706) 737-7997.

In conclusion, Great Chow China Buffet in Augusta, GA, offers an all-you-can-eat Chinese dining experience with a Hibachi option. However, recent customer reviews present contrasting experiences regarding food quality and service. One review reported significant issues with overcooked, undercooked, dry, and tasteless food, as well as a lack of satisfactory service response. In contrast, another review described the food as fresh and flavorful, the staff as attentive, and the price as great. Potential customers should be aware of these differing opinions and may want to consider these factors when making their dining decisions. For the most up-to-date information on their menu, services, and any ongoing promotions, contacting the restaurant directly is recommended.