Grand China Carryout

Absolutely gross, dirty, and terrible customer service. Not to mention, I asked for two extra packets of sweet-and-sour sauce and you would have thought I asked for the entire inventory. Just nasty, just rude. Just playing disrespectful with no sense of customer service skills.

The only reason this place is still in business is because there are no local Chinese Carryout’s nearby. The lady who answers the phone customer service is horrible and gets worse by year. If you have time try HONG KONG CARRYOUT on East Capitol ST or if you’re not looking for American Chinese food try Young Chow on Pennsylvania AVE. This place IS NOT WORTH THE MONEY.

Neighborhood didn’t look as rough as I expected. People of all walks of life seemed to be coming in and out of the restaurant. We aren’t from here but I saw a YouTube video that suggested this place for the wings and mumbo sauce. Only got a 2 wing combo with fries and the wings and fries were hot and fresh. Tasted like any other Chinese wings you’d get anywhere (delicious but nothing special or unique). I preferred the wings without the mumbo sauce but wanted to try since it was my first time in DC. As many of the reviews stated, the lady taking the orders has bad attitude but as long as you don’t take it personally that’s fine.

Mumbo sauce is kind of bland. But I am glad they have crinkle cut fries. Lol….. The chicken wings were a good size, the food was hot and the shrimp roll was very tasty! But they did forget to add salt & pepper as requested. The woman behind the counter was not super friendly but I wouldn’t expect her to be. This is a rough neighborhood…and there is no air conditioning in her business.

There is BUG IN MY FOOD in my carry-out white rice. I can’t even describe how disgusted I am but glad I saw it before continuing to eat it. I live off Van Street so this is the most convenient Chinese spot but with the owner being super rude to us always as if she’s entitled to give terrible customer service. This tops it. This is more than not ever eating there again. But I reporting them to the health department..I’m speechless🤢(8/16/2021)