Grand Buffet Star

Grand Buffet Star is a Chinese Restaurant located at 61 Cheshire Rd, Pittsfield, MA 01201, USA. They can be contacted at (413) 442-7000 or +1 413-442-7000.

Grand Buffet Star operates as a Chinese buffet restaurant, offering a variety of dishes. According to one regular customer, the food quality can be inconsistent, described as "hit or miss." This customer recommends visiting when the restaurant is busy to ensure a higher turnover and fresher food.

In terms of service, Grand Buffet Star has generally received positive feedback. One long-term customer stated they have never experienced bad service and described the staff as very nice and polite, welcoming guests for a meal.

The restaurant's atmosphere received a mixed review, with a three-star rating. While a remodel has taken place, the reviewer felt it still appeared somewhat dated, suggesting that the changes were primarily rearrangements rather than a significant overhaul.

A notable feature of Grand Buffet Star is its family-friendly environment and accessibility for individuals with disabilities, as it is described as very wheelchair accessible.

However, a recent experience with an order placed through DoorDash was highly negative. The customer reported that the food received did not match the photos online and was described as "absolutely disgusting." Additionally, they mentioned that when they contacted the restaurant about the discrepancy, the cook who spoke with them did not apologize and attributed the issue to it being a DoorDash order. The customer also pointed out a specific issue with Chicken Teriyaki Sticks being delivered with wilted lettuce instead of the expected white rice. This negative experience led the customer to vow never to eat there again, highlighting a significant problem with the representation of food for delivery services.

As a Chinese buffet restaurant in Pittsfield, MA, Grand Buffet Star offers dine-in and potentially delivery through third-party services like DoorDash. It is noted for its friendly service, family-friendly and wheelchair-accessible environment. However, potential customers should be aware of the reported inconsistencies in food quality for the buffet and the significant issues raised regarding the accuracy and quality of food ordered through delivery services.

There is no specific promotional information available in the provided reviews. Customers interested in any specials or current offers may want to contact the restaurant directly.