Golden Star

Welcome to Golden Star, a Chinese restaurant located at 1420 El Paseo Rd, Las Cruces, NM 88001, USA. Serving the local community as a Chinese Restaurant, Golden Star can be contacted at (575) 523-2828 or via their mobile number, +1 575-523-2828.

Based on the limited information available, Golden Star primarily offers drive-through and takeout services. This provides a convenient option for customers looking to enjoy Chinese cuisine on the go. One customer specifically mentioned using their drive-through service for a "combo B" order.

Customer feedback regarding Golden Star presents a stark contrast. One reviewer expressed significant negative concerns about their business practices, alleging that the restaurant added a tip to their credit card transaction a day after they used the drive-through, without their authorization. This customer explicitly stated that they did not add a tip at the time of purchase and received a receipt reflecting the original amount. They described this action as "fraudulent dishonest and illegal" and indicated that they had blocked the restaurant on their card due to this experience. This review raises serious concerns about the integrity of transactions at Golden Star.

In contrast, another reviewer offered a positive comment, stating that Golden Star serves "Great Asian food for good price." This suggests that some customers find the food quality and value to be satisfactory. This reviewer also noted that the restaurant has a "retro style" to its ambiance.

Considering these vastly different perspectives, potential customers should be aware of the reported issue concerning unauthorized tipping. It might be advisable to exercise caution when using card payments, especially through the drive-through, and to carefully review transaction notifications. The positive feedback regarding the food and price indicates that Golden Star might offer appealing options in terms of taste and affordability for some.

The "retro style" mentioned by one reviewer suggests that the restaurant's environment might have a nostalgic or vintage aesthetic. This could be a unique feature that appeals to certain customers looking for a different dining atmosphere, although this would primarily be relevant for any potential dine-in service, which was not explicitly mentioned in the provided information. Given the focus on drive-through in one review, it's unclear to what extent the interior ambiance plays a role in the overall customer experience.

Regarding services, the availability of a drive-through is a notable convenience for customers seeking quick and easy access to their food. The other mentioned service is takeout, which caters to those who prefer to enjoy their meals elsewhere. There is no information provided about dine-in options or delivery services.

Specific details about the features of Golden Star's menu are limited to a mention of "combo B" and "Great Asian food." This suggests a standard offering of popular Asian, likely Chinese, dishes. Without further information, it's difficult to elaborate on their specialties, ingredients, or unique culinary aspects. Customers interested in their specific menu items should consider contacting the restaurant directly.

There is no promotional information available in the provided reviews. To learn about any current deals, discounts, or special offers at Golden Star, it would be best to inquire directly via phone or in person.

For local users in Las Cruces seeking a Chinese restaurant with drive-through and takeout options, Golden Star presents a mixed picture based on the available feedback. The positive comment about food quality and price might be appealing. However, the serious allegation of unauthorized tipping is a significant concern that potential customers should consider carefully. It would be prudent to proceed with caution and perhaps verify payment details diligently if choosing to patronize this establishment.

To gain a more balanced perspective, it might be helpful to look for additional reviews on other platforms to see if the reported payment issue is an isolated incident or a recurring concern. More information about their menu and overall customer service experience could also aid in making an informed decision.

In conclusion, Golden Star is a Chinese restaurant in Las Cruces offering drive-through and takeout services. While praised by one reviewer for its food and price and noted for its retro style, a significant concern has been raised by another customer regarding alleged unauthorized tipping practices. Local users should be aware of this feedback when considering Golden Star.