Golden star

Chinese Restaurant New York Richmond County Concord Clove Road

44 reviews

2110 Clove Rd, Staten Island, NY 10305, USA
+1 718-981-2828
webSite

Hours

Monday, 11:00 AM - 10:30 PM
Tuesday, 11:00 AM - 10:30 PM
Wednesday, 11:00 AM - 10:30 PM
Thursday, 11:00 AM - 10:30 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 12:00 AM - 10:30 PM

About Golden star

Golden star is a Chinese meal takeaway establishment located at 2110 Clove Rd in Staten Island, New York, USA. They can be contacted at (718) 981-2828 or their mobile number +1 718-981-2828.

Recent customer reviews indicate significant concerns regarding both the food quality and the service at Golden star. One long-time customer, who had been ordering from this location for over 20 years even after moving away, reported a very negative experience on a recent visit. They described the pork ends as dry, old, and stale, and the lo mein as inedible with a disgusting taste, leading them to throw the entire order away. This customer expressed extreme disappointment.

Another reviewer reported a negative experience with the service, describing the woman taking orders as "extremely rude and disrespectful." Additionally, this customer had issues with a delivery order where half of their food was missing. Upon calling the restaurant to resolve the issue, they claimed that the staff kept hanging up the phone, leaving them "extremely unsatisfied" and feeling they paid for nothing.

Based on these recent and critical reviews, potential customers in the Staten Island, NY area considering Golden star for Chinese meal takeaway should be aware of the reported problems with food freshness, taste, and customer service. It is advisable to consider these issues when making a decision about ordering from this establishment.

Golden star Location

2110 Clove Rd, Staten Island, NY 10305, USA

Customer Reviews

3.0

44 reviews

MJ T

Jul 31, 2024

I've been ordering frm here for over 20 yrs. Even tho I moved back to bklyn still get take out to bring home when im on SI. Food was excellent. Not so much today. Pork ends were dry & tasted old & stale & the lo mein was just inedible. Disgusing taste.Threw it all out. Shoulda just lit $20 on fire at least I coulda watched it burn. 👎

Habiba Hesham

Aug 28, 2024

The service sucks . The women that takes the orders is extremely rude and disrespectful. I also had ordered food for delivery and half my order was missing and I called to get my order and they kept hanging up the phone and I paid money for nothing . Extremely unsatisfied , disgusting

Trisha T

Jun 23, 2024

Whenever I’m in Staten Island. By far the worst Chinese food to get delivery from. The Asian man that delivers is so rude and lazy. I give a tips and no thank you and when I don’t he mumbles under his breathe something disrespectful. Food isn’t bad I just recommend going into the actual shop and dealing with the ladies. The delivery guys harass you for a tip. Don’t deliver to u. Give it to u in the car. Call u 5 mins before they actual arrive. If u want good Chinese food with actual nice people I would suggest “lion dance “ “no 1 Chinese restaurant “and “jac mao”.

Kenneth grant

Apr 17, 2024

Food is excellent but delivery driver just tried to intimidate for a tip. Second time with the delivery guy first time I gave him a dollar and he just stood there and shook his head. It's very bad business for your business

Kenya Blue

Nov 03, 2024

Nothing looks like the picture.. food was inedible.. thumbs all the way down!