Find My Perfect Chinese Restaurant Near Me

Golden Rice Express: A Glendale Chinese Restaurant with Recent Order Issues
  1. Chinese Food
  2. Chinese Restaurant
  3. Arizona
  4. Maricopa County
  5. Glendale
  6. Chinese Restaurant in West Thunderbird Road
  7. Golden Rice Express

Golden Rice Express

109 reviews

Golden Rice Express Photos

Golden Rice Express 1Golden Rice Express 2Golden Rice Express 3Golden Rice Express 4Golden Rice Express 5Golden Rice Express 6Golden Rice Express 7Golden Rice Express 8Golden Rice Express 9Golden Rice Express 10

Hours

Monday, 11:00 AM - 9:00 PM
Tuesday, Closed
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:30 PM
Saturday, 12:00 AM - 9:30 PM
Sunday, 3:30 PM - 9:00 PM

About Golden Rice Express

Golden Rice Express, located in Glendale, Arizona, is a Chinese restaurant primarily offering takeaway services. While it has had loyal customers in the past who praised specific dishes, recent reviews indicate potential issues with order accuracy and food quality.

Environment: Information regarding the restaurant's physical environment is limited in the provided reviews. Customers seem to primarily interact with Golden Rice Express through ordering for takeaway.

Services: Golden Rice Express focuses on providing meal takeaway. However, recent experiences highlight inconsistencies in order fulfillment. One customer reported receiving Pork Fun Mein instead of the ordered Roasted Chicken Fun Mein on two consecutive occasions. Another customer who ordered the low mein with shrimp for takeaway experienced what they believed to be bad shrimp, leading to nausea and discarding the meal. When this was reported, the offered compensation was 10% off a future order, which the customer found unacceptable.

Features: A previously popular dish was the Roasted Chicken Fun Mein, described as "incredible" with "fluffy and amazing" chicken and "excellent" noodles. However, recent attempts to order this dish resulted in receiving Pork Fun Mein, which was not well-received by the customer. Another customer reported a negative experience with the shrimp in their low mein, suspecting it was spoiled. They also noted that the egg roll they ordered was mushy inside. While the restaurant is mentioned as being "ok and affordable" overall by one customer, the recent issues with order accuracy and food quality are significant concerns.

Promotional Information: In the past, the quality of the Roasted Chicken Fun Mein likely served as a strong positive selling point. The affordability of the food is also mentioned as a potential benefit. However, the recent negative experiences, particularly the repeated incorrect orders and the suspected bad shrimp, overshadow any positive promotional aspects. The restaurant's response to the food quality issue, offering a small discount on a future order, was not well-received by the affected customer.

In conclusion, Golden Rice Express in Glendale has historically offered popular and affordable Chinese takeaway, with the Roasted Chicken Fun Mein being a standout dish. However, recent customer experiences indicate significant problems with order accuracy and potential food quality issues, specifically concerning pork substitutions and possibly spoiled seafood. Customers considering ordering from Golden Rice Express should be aware of these recent negative reviews.

Golden Rice Express Location

5835 W Thunderbird Rd, Glendale, AZ 85306, USA

Customer Reviews

4.0
109 reviews
B
Boz Bundalo
Mar 01, 2024

I used to order often from Golden Rice Express. Their Roasted Chicken Fun Mein noodles were incredible. Chicken was fluffy and amazing and noodles were excellent. I don't know what happened but I've ordered the same chicken noodles twice already as always and I keep getting Pork Fun Mein instead of chicken which are not great. Pork is not made like they do chicken. Don't get me wrong, their food is ok and affordable just no idea what is happening. Not sure I'll be ordering again unless they deliver items I actually ordered or remove the chicken from menu if they are not available. Delivering twice already the wrong order is an issue. I will most likely revise my rating to 4+ stars if they solve the ordering issue.

T
Terri Freeman
Nov 15, 2024

I had been there before it was OK but I was close today so I went in there. I got the low mein. The got it home and I swear that the shrimp is bad. Which is kind of my favorite part of it? So I called and let them know so they didn't sell it to someone else and they told me. No, it came today and it was good but. I got nauseous so I ended up throwing the whole thing away. And when I called to tell the girl she said. Do you want to come back and get it again? I said no I don't and she said well. The next time you come will give you 10% off. Which I felt like that was unacceptable to me and I wasn't planning. On ever going back there again and so I just told her that don't worry about it. I'm not coming back. So It was a very bad experience for me. Also the egg roll was Mushy inside

A
Ariel Muhammad
Sep 21, 2024

Very good Chinese food! My family had them for the first time yesterday and we all loved it. They didn’t disappoint! So, don’t judge but by the outside 🤗 we ordered chicken fried rice, egg rolls, chicken lo mein, and orange chicken and all the food was hot, fresh, flavorful, moist and good! We will definitely be back to order again. The portions are great as well! I definitely recommend!

W
Wendy Kimberling
Jul 22, 2023

Edit: Ordered lunch and got the mushroom chicken. Plenty of food and good flavor! Ordered the fried dumplings again and used some of the leftover dipping sauce for my leftover chicken entree with rice to help keep leftover rice from being dry. Yummy! First review: I only ordered two things today: cheese wontons (cream cheese/crab wontons) and fried dumplings (pork potstickers). I really liked the potstickers' sauce - it's a chili soy with some sweetness to it. Potstickers were warm and have some diced onions and cabbage in them. The sweet n sour sauce wasn't as impressive, but it did the job. The cheese wontons were similar to another popular location a mile north of here, but I didn't really taste any crab/scallions. To me it was literally just fried cream cheese wontons. You get nice sized portions of these appetizers, and I'm interested in trying an entree on my next visit. Masks are required upon entry, and canned sodas (12 oz.) as well as 2-L bottles are available to purchase with your orders. Looks like they were Coca-Cola products (including Barq's root beer, which is a win for me!)

G
Guess Who
Jan 13, 2025

This is my favorite Chinese food of all of the valley!! Sooooo good and the price is spot on! My husband and I will order take out and just park in front and eat our meal because it smells so good.

MORE