Find My Perfect Chinese Restaurant Near Me

Considering Golden Phoenix: A Chinese Restaurant in Fairport, NY
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Monroe County
  5. Fairport
  6. Chinese Restaurant in Pittsford Palmyra Road
  7. Golden Phoenix

Golden Phoenix

258 reviews

Golden Phoenix Photos

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Hours

Monday, Closed
Tuesday, Closed
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:30 PM
Saturday, 11:00 AM - 9:30 PM
Sunday, 12:00 AM - 9:00 PM

About Golden Phoenix

Golden Phoenix is a Chinese restaurant located at 7323 Pittsford Palmyra Rd #1, Fairport, NY 14450, USA. They can be contacted at (585) 223-4539 or +1 585-223-4539.

As a local Chinese restaurant offering takeout, Golden Phoenix has received very negative feedback in a recent review. One customer who ordered fresh vegetable spring rolls and Beef with Broccoli described the spring rolls as tacky and soggy, rendering them inedible. The beef was characterized as gray, having a strange texture and no seasoning, leading the customer to label it as disgusting. When the customer contacted the restaurant to request a fresh order, they were reportedly told "No you pay you keep." This reviewer expressed strong dissatisfaction, stating it was the worst restaurant experience and advising others to avoid it.

Another customer inquired about gluten-free options at Golden Phoenix. They were reportedly directed to check the menu online. This led the customer to leave and patronize a different establishment across the street, which they found to be much better.

Based on the limited recent feedback, potential local users considering Golden Phoenix should be aware of the significant negative experience reported regarding food quality and customer service. The information regarding gluten-free options was not readily available in-house according to one customer.

Customer Reviews

4.0
258 reviews
M
Meghan Andrews
Dec 29, 2024

The restaurant had no customers. I ordered take-out: fresh vegetable spring rolls, and Beef with Broccoli. The spring rolls were tacky and the insides were soggy-- inedible. And the "beef" was a gray color, weird texture, no seasoning-- it was disgusting. When I called to ask if I could bring back this food for a fresh new one (because this has to a mistake?!), I was told, "No you pay you keep". Honestly hoping I don't get sick to my stomach even though I just had a couple bites. Worst restaurant I've ever been to, "Chinese" or otherwise. Save yourself and go elsewhere.

A
Andrea Morganti
Mar 13, 2025

I heard that golden phoenix had gluten free food. So I went there to see their menu. I was told to look online. So I left and went across the street to Chakara. Much better place.

A
Anthony Quinn
Feb 09, 2025

They are pick up only, which isn't a downside. Their food, for some reason, hasn't been great the past few times we have picked up from here. Rice tasted like a bowl of soy sauce. 😐

E
Elizabeth Allen
Oct 22, 2019

My favorite place to go for gluten free chinese food. I prefer it over PF Chang's. Better portions, and better prices. Plus, if you dine in, they serve you free hot tea.

K
Kevin Markman
Nov 30, 2024

Great place for quality Chinese food. Just take out as they have shut down the sit down since the pandemic.

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