Golden House Restaurant Hawaii

Welcome to Golden House Restaurant Hawaii, a Chinese restaurant located at 85-880 Farrington Hwy, Waianae, HI 96792, USA. Situated in Waianae, this establishment aims to provide the local community with a variety of Chinese culinary options. They can be contacted at (808) 696-1711 or via mobile at +1 808-696-1711.

As a "Chinese Restaurant," Golden House Restaurant Hawaii likely offers a menu featuring a range of classic and popular Chinese dishes. These typically include appetizers, soups, rice and noodle dishes, and entrees featuring different meats, poultry, and seafood prepared with various sauces and cooking methods. Based on the customer reviews, some specific items mentioned include fried rice, buns, roasted pork, and Peking duck.

To provide local users with a detailed and objective introduction to Golden House Restaurant Hawaii, it is crucial to consider the experiences shared by recent customers through online reviews. These reviews can offer valuable insights into the food quality, service, environment, and overall dining experience.

One recent review described a less than satisfactory experience. The customer found the fried rice to be overcooked and lacking in flavor. While they noted that the buns were soft, the roasted pork was described as "ok, almost overcooked" and a "bit hard to chew." This suggests potential inconsistencies in the preparation and quality of some of their dishes.

This same reviewer also commented on the service, observing that the "poor girl at the front seemed so overwhelmed that she kept forgetting not just part of our order, but the other patrons there as well." They suggested that hiring additional front-of-house staff would be beneficial to assist her, noting a "help wanted" sign posted at the front. They did mention that another person from the back eventually came to help when the restaurant got busy with dine-in customers and a surge of takeout phone orders. This indicates that the restaurant might struggle with staffing levels, particularly during peak times, which could impact the efficiency and accuracy of service.

Regarding the environment, the reviewer described the inside of the restaurant as "ok" but noted that it "does seem a bit outdated and needs a revamp." Specific issues mentioned include worn and torn chairs with material that scratches the back of legs when seated. This suggests that the ambiance might not be the most comfortable or modern, which could be a factor for some diners.

Based on their overall experience, this customer stated they "probably won't be back here," although they were glad they gave it a chance.

In contrast, another customer expressed a much more positive experience. They stated, "Loved it, I’ve been on the island for a few years and have been looking for a good Chinese restaurant. This is one of my favorites, staff was amazing, tea was lovely and I always judge a place by the peaking duck first it was fantastic." This review offers high praise for the restaurant, highlighting "amazing" staff, "lovely" tea, and particularly the "fantastic" Peking duck. This suggests that Golden House Restaurant Hawaii might excel in certain dishes and provide excellent service at times, at least according to this reviewer.

These contrasting reviews indicate a potential variability in the quality of food and service at Golden House Restaurant Hawaii. While one customer experienced issues with overcooked and bland food, as well as overwhelmed service and an outdated environment, another found the staff amazing and the Peking duck fantastic. This difference in experiences could be due to various factors, such as the specific dishes ordered, the time of visit, or individual preferences and expectations.

For local users in Waianae considering Golden House Restaurant Hawaii, it would be wise to take these differing opinions into account. If you are a fan of Peking duck, the positive review specifically recommends it. However, the negative review raises concerns about the quality of other dishes like fried rice and roasted pork, as well as potential service issues due to understaffing and an outdated dining environment. The presence of a "help wanted" sign might suggest that the management is aware of staffing challenges and is trying to address them.

Given the limited information, there is no mention of any specific promotional offers or unique features of Golden House Restaurant Hawaii. Potential customers might want to consider what aspects of a dining experience are most important to them. If a comfortable and modern ambiance is a priority, the negative review suggests this might not be the place. If specific dishes like Peking duck are a draw, the positive review is encouraging. For those ordering takeout, the service issues mentioned might be less of a concern, but the food quality remains a key consideration.

In conclusion, Golden House Restaurant Hawaii in Waianae presents a mixed picture based on recent customer reviews. While one customer lauded the staff and the Peking duck, another experienced issues with food quality, service, and the restaurant's environment. Local users might want to weigh these contrasting experiences and potentially try the restaurant themselves to form their own opinion, perhaps focusing on dishes that have received positive feedback. The "help wanted" sign indicates a potential for improvement in service as staffing issues are addressed. Without further information, a cautious approach might be best, with an awareness of the potential for both positive and negative aspects to the dining experience.