Golden House

This information pertains to Golden House, a Chinese restaurant located at 4131 Cheshire Station Plaza in Woodbridge, Virginia (22193). Golden House can be contacted at (703) 878-8868 or via their mobile number +1 703-878-8868. As a Chinese restaurant, Golden House presumably offers a variety of Chinese dishes for its customers, with services potentially including delivery and takeout.

However, it is crucial to address significant negative feedback received from recent customers, as this information is essential for local users considering dining or ordering from Golden House. Two publicly available reviews paint a concerning picture regarding the restaurant's hygiene and food quality.

One customer reported a severely negative experience involving a delivery order. According to this review, the food took an hour to arrive despite the customer living only ten minutes away. Upon opening the bag, the customer allegedly found a cockroach on top of the food. This resulted in a $45 order being deemed a complete waste of money. Furthermore, the customer stated that when they contacted the restaurant to request a refund, they were met with hostility and disbelief, with a suggestion from the restaurant that the roaches might be in the customer's own home. The customer then visited the restaurant with the contaminated food and a camera, at which point they reportedly received a refund but continued to experience rude behavior from the staff. This review explicitly labels the restaurant as "NASTY ROACH INFESTED," raising serious concerns about the cleanliness and pest control measures at Golden House.

Another customer shared a similarly dismal experience regarding the food quality. This reviewer stated that they waited 55 minutes for what they described as the "worst food I’ve ever paid for in my life." Specific issues mentioned include General Tso’s chicken that allegedly contained no chicken, fried rice that was "hard as ice," and a spring roll that seemed to be store-bought rather than freshly made. The reviewer expressed extreme disappointment and a sense of disrespect, stating that this experience was their last attempt at ordering Chinese food. This feedback strongly suggests significant problems with the preparation and quality of the food served by Golden House.

Given these two recent and highly negative reviews, local users in Woodbridge, Virginia, should exercise extreme caution when considering Golden House. The allegations of a roach infestation are particularly alarming and indicate a potential health hazard. The complaints about severely poor food quality, including missing ingredients and stale items, further underscore a lack of acceptable standards.

It is important to note that these reviews represent individual experiences shared publicly. However, the severity of the allegations, especially the claim of finding a cockroach in the food, warrants serious consideration. Such issues can have significant health implications and reflect poorly on the restaurant's hygiene practices.

Prospective customers should be aware that there is no information provided regarding the environment or ambiance of the restaurant for dine-in customers, nor are there any details about special features or promotional offers. The available information is solely based on these two negative customer reviews concerning delivery and food quality.

Considering the nature of the feedback, it would be prudent for local users to explore other Chinese restaurant options in the Woodbridge area that have more positive and reliable reviews regarding both food quality and hygiene. The negative experiences described could indicate systemic issues at Golden House that potential customers should be aware of.

While every restaurant can occasionally have a negative review, the issues raised here – specifically the alleged presence of roaches and the severely substandard food – are significant red flags. Without any positive feedback or information to counter these claims, it is difficult to recommend Golden House to local users at this time.

If Golden House has addressed these issues and improved their standards, it is not reflected in the publicly available reviews provided. Therefore, local residents seeking Chinese cuisine in Woodbridge may want to prioritize restaurants with more consistently positive feedback concerning cleanliness, food quality, and customer service.

In conclusion, based on the provided customer reviews, Golden House at 4131 Cheshire Station Plaza in Woodbridge, VA, has received significant negative feedback regarding hygiene (specifically, alleged roach infestation) and extremely poor food quality. Local users should be aware of these serious concerns when considering this Chinese restaurant. It is recommended to seek alternative dining options with more favorable and reliable customer feedback.