Golden Garden Restaurant

Welcome to Golden Garden Restaurant, a Chinese restaurant located at 203 English Street in Asheboro, North Carolina. As a Chinese restaurant, Golden Garden Restaurant aims to provide the local community with a variety of Asian culinary options, potentially offering both dine-in and takeout services. Situated in Asheboro, NC, it serves as a local option for those seeking Chinese cuisine.

Golden Garden Restaurant can be contacted by phone at (336) 672-7263 or via their mobile number, +1 336-672-7263. These contact details allow local users to place orders, inquire about their menu, or get information regarding their services and operating hours.

Based on the available customer reviews, experiences at Golden Garden Restaurant present a stark contrast. One customer shared a highly negative experience detailing significant issues with their takeout order. According to this review, the order was ready 30 minutes later than the initially quoted 20-minute wait time. Upon checking the order, the customer found items missing (an egg roll and two BBQ wings from two combination specials and a separate wing order). When they returned to inform the staff, the restaurant claimed these items were not on the ticket, despite the customer's insistence that they had ordered them and the order was read back correctly. The situation escalated when, instead of a manager addressing the issue, an underage daughter of the manager was sent out, stating that the missing items would need to be paid for due to a supposed issue with a new ordering operator. This led to the customer demanding a refund and ultimately leaving without the food after a prolonged and frustrating interaction. The reviewer strongly advised against patronizing Golden Garden Restaurant due to this experience, citing poor customer service and questionable business practices.

Conversely, another reviewer, claiming to have extensive experience with good Chinese food from Brooklyn, New York, described Golden Garden Restaurant as being "among the best Chinese I’ve ever had." This reviewer praised the freshness and quality of the food, noting that each dish and sauce was unique. They specifically recommended the Triple Delight and the Chicken with Broccoli as fantastic options. However, this reviewer also mentioned that customers should be prepared for a wait, as the food is "obviously made to order," implying a focus on freshness over speed. Regarding the atmosphere, they noted that the place "could use a makeover" but emphasized that "the food rocks," suggesting that while the ambiance might be lacking, the quality of the cuisine is exceptional.

Considering these significantly different perspectives, local users should weigh both the serious customer service and order accuracy concerns highlighted in the negative review against the high praise for food quality from another reviewer. The negative experience raises red flags about potential issues with order fulfillment, customer service, and management practices. The positive review, on the other hand, suggests that the food itself can be of excellent quality, particularly for those who prioritize taste and freshness and are willing to overlook a potentially longer wait time and a less appealing environment.

As a Chinese restaurant, Golden Garden Restaurant likely offers a standard menu featuring a variety of popular Chinese dishes. Based on the positive review, these include options like Triple Delight (a combination of meats and seafood) and Chicken with Broccoli. The negative review mentions combination specials and BBQ wings, as well as egg rolls (which are typically included with combination specials according to the reviewer). To obtain a comprehensive understanding of their specific menu items, including any house specialties or vegetarian options, it would be advisable to contact the restaurant directly using the provided phone numbers.

The environment of Golden Garden Restaurant is described by one reviewer as being in need of a makeover, suggesting that the ambiance might be dated or less appealing. However, this did not detract from their enjoyment of the food. The negative review does not provide any information about the physical environment of the restaurant, as the experience was solely focused on a takeout order.

In terms of services, Golden Garden Restaurant offers takeout, as indicated by both reviews. The positive review implies the availability of dine-in service, although it notes that the atmosphere is not a primary draw. The negative review details issues specifically related to a takeout order. It is not explicitly mentioned whether Golden Garden Restaurant offers delivery services. Local users who require delivery should confirm this with the restaurant directly.

Promotional information is not provided in the available reviews. To learn about any current specials, discounts, or new menu items that Golden Garden Restaurant might be offering, local users are encouraged to reach out to them via phone. Restaurants often have daily or weekly specials that could enhance the value of a meal.

In conclusion, Golden Garden Restaurant in Asheboro, NC, is a Chinese restaurant offering both takeout and potentially dine-in services. Customer reviews present a stark contrast, with one detailing a highly negative experience involving a delayed and incorrect order, poor customer service, and questionable management, while another praises the exceptional quality and freshness of the food, albeit noting a potentially longer wait and a less appealing atmosphere. Local users should carefully consider these differing perspectives when making their dining decisions and may want to contact the restaurant directly for more information about their menu, services, and current standards.