Golden Empress Garden

Golden Empress Garden is a Chinese restaurant located at 618 South St, Philadelphia, PA 19147, USA, offering meal delivery and takeout services. They can be contacted at (215) 627-7666 or +1 215-627-7666.

One customer who ordered online through Relay described their experience as "Honestly disgusting." They reported that the "vegan sesame chicken" was "PURE soaked dough, no crisp whatsoever, completely inedible" and a "chicken noodle dish" had very little chicken. They stated, "Everything got trashed. The only reason I gave 2 stars was because the vegan wonton soup was great." This customer also warned about the delivery platform Relay having "no customer service for if something goes wrong."

Conversely, another customer stated, "Great food! My go to for local Chinese food." They shared a positive experience where they "accidentally put pickup but meant to say delivery and they graciously still brought it out to me with no hassle."

Based on these reviews, Golden Empress Garden in Philadelphia, PA, has received highly contrasting feedback regarding its food quality. One customer had a very negative experience with the vegan sesame chicken and a chicken noodle dish ordered online, while praising the vegan wonton soup. They also raised concerns about the delivery platform's lack of customer service. On the other hand, another customer considers the food great and the restaurant their go-to, highlighting a positive service interaction regarding a delivery mix-up. Local users should be aware of these differing opinions when considering ordering from Golden Empress Garden, especially for delivery.

Information about the dine-in environment is not provided in these reviews, focusing on delivery and takeout experiences. Services include meal delivery (potentially with varying quality depending on the dish) and takeout. A notable service feature mentioned is their willingness to accommodate delivery requests even when a pickup order was placed. Key features, based on reviews, include a potentially great vegan wonton soup, but also the risk of poorly prepared dishes like the vegan sesame chicken (reported as inedible) and chicken noodle (reported as lacking chicken). One customer finds the overall food great. The delivery platform Relay is mentioned as having no customer service. No specific promotional information is available in the provided text.