Golden Dragon Restaurant

Introducing Golden Dragon Restaurant, located at 226 E State St, Fremont, OH 43420, USA, with phone numbers (419) 334-8711 and +1 419-334-8711. While this restaurant is based in the United States, this introduction aims to provide an objective overview based on recent online reviews, which present a mixed perspective on its current offerings and service.

Based on recent customer feedback, there are concerns regarding the consistency and value at Golden Dragon Restaurant. Several reviewers express dissatisfaction, particularly noting a decline in quality and service since the COVID-19 pandemic. Complaints include missing items in orders (such as peppers in pepper steak, soy sauce, and egg rolls) and a lack of belief from the store when customers report these issues. One reviewer also mentioned being unaware of a change in portion sizes for soup and price increases, as well as the elimination of previously included items with combo meals, leading to a perception that the quality versus price is no longer worthwhile.

The owner's behavior is described negatively by one reviewer as "very unprofessional and rude." Another customer reported a lack of transparency regarding changes in menu offerings, such as the discontinuation of small-sized wonton soup without prior notification during ordering.

Despite the negative feedback, one recent review offers a contrasting positive experience. This customer highlighted "HUGE dinner portions" and "super fresh food." They also noted that only carry-out was available, which suited their needs. They praised the "super flavorful" steamed vegetables with gravy and the "huge and not greasy" egg rolls. Additionally, they were impressed by the "fresh flavorful ‘real meat’" in the General Tso chicken and pepper steak, stating they had enough food for a second meal and that it was well-packaged for a 26-mile drive home.

The service appears to be primarily focused on carry-out, as mentioned in the positive review. The negative reviews, however, point to issues with order accuracy, communication about menu and pricing changes, and the professionalism of the owner. The positive review suggests efficient packaging for takeout.

Features mentioned include large portion sizes (according to one reviewer), fresh food (also from one review), and potentially flavorful dishes like pepper steak, General Tso chicken, steamed vegetables with gravy, and egg rolls. However, consistency in these features seems to be a point of contention based on the contrasting reviews.

Currently, there is no information about specific promotions available in the provided reviews. The changes in pricing and the elimination of previously included items with combo meals suggest a shift away from past promotional practices mentioned by a long-time customer. Local users in Singapore should consider the mixed and predominantly negative recent feedback regarding this restaurant in Fremont, Ohio, USA.