Golden Dragon Chinese Fast Food

Welcome to Golden Dragon Chinese Fast Food, located at 4434 University Pkwy in San Bernardino, CA. As a Chinese Restaurant operating in the fast-food category, Golden Dragon aims to provide a convenient alternative to typical fast-food options like burgers, offering a variety of Chinese-inspired dishes for quick service and both dine-in and takeout customers. Based on the available customer reviews, experiences appear to be somewhat varied, highlighting both positive and negative aspects of this establishment.

One positive review describes the location as "clean" with a "courteous staff," suggesting that Golden Dragon prioritizes hygiene and customer service. This initial positive feedback indicates a potentially pleasant environment for customers. The reviewer also noted that the food is "good," making it a viable option when seeking an alternative to standard fast-food fare. Furthermore, they mentioned "reasonable prices and large servings," which would be attractive to customers looking for value for money and satisfying portion sizes.

However, another customer reported a significantly negative experience regarding the pricing. They stated that they were charged $35 for two plates, which they found exorbitant, equating to approximately $17 per plate. This contradicts the notion of "reasonable prices" mentioned in the positive review and raises concerns about potential inconsistencies in pricing or perhaps a misunderstanding in the order. The customer further mentioned that the menu stated "$10 for combos w two meats," which, if accurate, makes the $17 per plate charge even more perplexing for just two normal plates with two meats each.

The negative experience was compounded by the customer's interaction when they returned to inquire about the charges and request a receipt breakdown. They described the staff member's demeanor as having changed negatively, appearing "bothered" while reprinting the same receipt and then "throwing it onto the counter." This behavior suggests a lack of professionalism and poor customer service in this particular instance, contrasting sharply with the "courteous staff" mentioned in the other review.

The disgruntled customer also drew a price comparison with another local Chinese fast-food restaurant, Tasty Goody in Fontana, where they claim to usually pay $32 for three plates, further emphasizing their dissatisfaction with the $35 charge for two plates at Golden Dragon. This comparison highlights a perceived lack of value at Golden Dragon relative to a nearby competitor.

Features of Golden Dragon Chinese Fast Food, based on the limited and somewhat conflicting review information, include its potential for a clean dining environment and, at times, courteous staff. The food is described as "good" by one reviewer, suggesting a satisfactory level of quality. The promise of "large servings" could be a draw for those with bigger appetites. However, the significant price discrepancy reported by another customer, along with the unprofessional service encountered when questioning the bill, raises concerns about pricing consistency and customer service standards.

There is no promotional information available in the provided reviews. Local users interested in any specials, combo deals, or discounts at Golden Dragon Chinese Fast Food would need to contact the restaurant directly at (909) 887-1688 or +1 909-887-1688 to inquire. It would be advisable to confirm pricing and any ongoing promotions before placing an order, especially given the pricing issues reported in one of the reviews.

In conclusion, Golden Dragon Chinese Fast Food in San Bernardino presents a mixed picture based on the limited customer feedback. While it offers a clean location, potentially courteous staff, and reportedly good food with large servings at what one reviewer considered reasonable prices, there is a significant concern raised by another customer regarding overcharging and unprofessional service when addressing the issue. The discrepancy in these experiences suggests that service and pricing might not be consistently satisfactory. Local users considering Golden Dragon might want to proceed with caution, perhaps confirming prices before ordering and being mindful of potential inconsistencies in service. Comparing prices with other local Chinese fast-food options, as one reviewer did, might also be a prudent step to ensure they are getting good value. Without further information or more consistent reviews, it is challenging to form a definitive overall assessment of Golden Dragon Chinese Fast Food.