Golden Corral Buffet & Grill

They need to go down on prices and need to bring back old entrée because fish and fried chicken and 🌮 no cheese, not it. Please put out plastic wear or disposable plates 🍽 I hate eating behind people. Dishes still not looking clean.

My server Jim did a great job. We didn't have to ask him to do anything he was 10 steps ahead of us. His personality was cool and had great energy. Thank you for making my visit comfortable and welcoming. The young lady Saphyr at the door was very welcoming and very respectful. If more places had people at the door like her. I will definitely come back. How could I forget how fresh the food was. I’ll definitely be back 😊😊

Disgusting. My family and I came here for dinner, 1/3/25 at 5pm. The cups for drinks were sticky, the room was dark. There was hardly any place to sit because the tables were not cleared. We managed to find one without plates and it had food stuck to the table and booth. I took my daughter to get a plate and had to go through 4 before I found one that did not have dried food stuck to it. The forks had food stuck on them. The food bar was not being cleaned or kept on top of. There were pickles in the salad dressing, gravy in the sour cream, multiple cross contamination of food items. The salad bar was not fully stocked. We never had a waitress come and ask if we wanted refills of our drinks or ask how things were. Children were running around and screaming, nothing was said to the parents. A good manager would approach a disruptive customer and ask them to get control or leave. It’s a restaurant not a playground. Customers reeked of pot and B.O. First and last time here.

I was at Golden Coral.today celebrating a friend's 91st birthday and the manager Olivia told the lady cleaning the tables to tell our group that we needed to leave because she had another party coming. I have never ever heard of such a thing. And when I spoke with the other manager she didn't know anything about it. When i spoke with Olivia she was very rude. I will never recommend this place to anyone.

Today is December 2nd​, 2024. I went to the Tinley Park Golden Corral ​Buffet around 3:00 p.m.. I asked the cashier if it was okay to look at the buffet​, which I did. I should have followed my first mind​, when I looked at the food​, because it did not look very ​appetizing. But I did prepare myself a plate because I was hungry and I did not want to go anywhere else. I prepared string beans, mac and cheese, spinach, and grilled chicken and a piece of fried chicken​.When I was at the fried chicken station I noticed that there was a lot of chicken there but most of it was white meat with no chicken wings​ and none of it looked fresh​. So I asked the food manager what the wait time was for fresh chicken and he told me about 60 minutes. ​At that time I took the plate back to my table and I began to eat but then I noticed that everything on the plate was cold. Everything I was not happy about the food. A server came by and asked me how I was doing and I told her that I was disappointed because of the quality of the food or the lack of quality that the food had and that it was neither fresh or hot. She shared with me that she would go and relate that message to the food manager and then came back to respond to my complaint with the statement that they were going to be checking the temperature of the food. So I left that uneaten plate on my table, as it was, when I brought it there. I decided to prepare myself another plate of food was different items So this second time I prepared pot roast, mashed potatoes and broccoli and then I went back to my seat to begin eating As I began eating I had the same experience. The food was cold. The same server came to ask me how I was doing again and I shared with her the same thing that this food was just as cold as the other. So she said she would go back and talk to the manager​,which she did​. She came back to say that he was coming over to talk to me​, which he did about 5 minutes​ later. So I explained my situations in him​, as I've explained it​ above and he told me to go to the register and get ​the refund I ​was requesting ​Everything in this scenario had already taken at least 30 minutes. So when I went over to the register and shared with the cashier what happened and that I was looking for a refund​, She turned away from me to go back to the same manager and ask him a question about my request and he apparently told her not to give me a refund because he was going to be changing over all of the food and that it was too late now for me to get a refund, since I had already been in the restaurant over 10 minutes. When I questioned these policies with the cashier she told me it was a restaurant policy that they don't issue refunds if people have been in the restaurant more than 10 minutes. Now I did not understand what this had to do with the fact that the quality of the food was bad to begin with and it wasn't worth paying for to begin with. And secondly, it is unreasonable to think that all of this would have transpired within 10 minutes​, even If nothing had been wrong​. ​ Even 10 minutes would not have been enough time to make a decision on what to put on your plate if you were just coming in to dine​. I am thoroughly disappointed with the way I was unfairly treated in light of the fact that I did not need someone to tell me I could get a refund and then insult me at the cash register, to tell me that I needed to do it within 10 minutes, if I wanted one. She insisted on telling me it's the company policy. I want to know why there's no posting of the company policy in the restaurant. so that customers can be advised before they decide to spend their hard earned money on food that is going to be possibly sickening to them, in the long run. Finally, I am yet requesting a refund and I would appreciate a response even if I don't get a refund. Thank you so very much and I know that it will be a long time coming, if I even ever return to the Tinley Park Golden Corral. Thank you