Golden Coin House

Located at 4267 W Dr Martin Luther King Dr in St. Louis, Missouri, Golden Coin House operates as a "Chinese Restaurant," aiming to serve the local community with a variety of Chinese-American dishes. However, recent customer feedback available online presents some significant concerns regarding the restaurant's food quality, portion sizes, and transparency in ingredient use. Potential customers should carefully consider these reviews when evaluating Golden Coin House as a dining option.

Information regarding the specific environment or ambiance of Golden Coin House is not provided in the available customer reviews. The focus of the feedback is primarily on the food itself and the service interaction related to it. Without any descriptive comments about the interior or atmosphere, it is difficult to assess the dining environment for those considering eating at the restaurant. It's possible that Golden Coin House primarily caters to takeout and delivery orders, with less emphasis on the dine-in experience. To gain insight into the restaurant's environment, direct inquiry or perhaps external online resources might be necessary.

In terms of services, Golden Coin House undoubtedly offers takeout, as both reviewers mention placing and receiving orders. The availability of dine-in service is not explicitly stated, but as a "Chinese Restaurant," it is reasonable to assume that they have a physical space where customers can eat on-site, even if the focus seems to be on off-premise consumption. Delivery services are also not directly mentioned in the provided snippets, but this is a common offering for many Chinese restaurants and could be a service provided by Golden Coin House. Interested customers can contact the restaurant at (314) 534-9170 or +1 314-534-9170 to inquire about their full range of services, including dine-in options and delivery availability.

The features and quality of the food at Golden Coin House have come under scrutiny in the recent reviews. One significant concern raised by a customer involves the substitution of fish. This reviewer alleges that Golden Coin House is "selling Swai fish as if it’s Catfish fillets." Swai is a different type of white fish, often less expensive than catfish, and the customer who believed they were purchasing catfish was understandably upset by this apparent misrepresentation. When the customer contacted the restaurant to address this issue, they reported that the person on the phone "got quite but never denied it and then said if you don’t like it you can bring it back." The customer, who had traveled from North County to purchase the meal, found this resolution unsatisfactory and expressed their intention not to return. This incident raises serious questions about the honesty and transparency of Golden Coin House regarding their ingredients.

Another critical review focuses on the portion sizes and value for money at Golden Coin House. This customer stated, "They have cut back on portion sizes. I paid nine dollars for a combo plate and all I got was one scoop of rice in the container two crab rangoon and 2 egg fu yung patties." They further noted that "in the past the patties were on top of the rice," suggesting a change in presentation that might also reflect the reduced quantity of rice. This reviewer felt that the meal was "not even worth the money anymore" and also indicated that they would not be returning. This feedback points to a potential issue with the value proposition offered by Golden Coin House, with customers feeling that they are not receiving an adequate amount of food for the price they are paying.

The specific dishes mentioned in the reviews include "Catfish fillets" (which the customer believes were actually Swai fish), a "combo plate" containing "one scoop of rice," "two crab rangoon," and "two egg fu yung patties." The negative feedback on these items suggests potential issues with both the quality of ingredients (in the case of the fish) and the quantity provided (in the case of the combo plate). Without more information about other menu items, it is difficult to generalize about the overall quality of food at Golden Coin House. However, these two recent reviews paint a concerning picture regarding key aspects of the dining experience.

The customer service interaction described in the first review, where the alleged misrepresentation of fish was met with a somewhat dismissive offer to return the food, also raises concerns about the restaurant's commitment to customer satisfaction. While a return might be a standard policy, the lack of denial of the substitution and the inconvenience faced by the customer who traveled a significant distance suggest a less than ideal approach to resolving customer issues. The second review does not explicitly comment on the service, focusing instead on the portion sizes and value.

Currently, there is no information available in the provided reviews regarding any specific promotional offers or discounts at Golden Coin House. Given the recent negative feedback concerning value for money, any promotional offers might be a welcome incentive for potential customers. Individuals interested in learning about any specials or deals should contact the restaurant directly using the provided phone numbers. Checking local online food ordering platforms might also provide information on any discounts or bundled meals that Golden Coin House may be offering.

In conclusion, recent customer reviews for Golden Coin House, located at 4267 W Dr Martin Luther King Dr in St. Louis, raise significant concerns. One customer alleges the substitution of Swai fish for catfish, while another reports drastically reduced portion sizes in a combo plate, leading to dissatisfaction with the value for money. These negative experiences suggest potential issues with ingredient transparency and portion control at the restaurant. While information about the environment and the full range of services is limited, potential customers should carefully consider this recent feedback before deciding to patronize Golden Coin House. For those interested in learning more about their menu, services, or any potential promotions, contacting the restaurant directly at (314) 534-9170 or +1 314-534-9170 is recommended.