Golden City - No Delivery

Welcome to Golden City - No Delivery, a Chinese Restaurant located at 1406 E Pembroke Ave in Hampton, Virginia (VA 23663). You can contact them at (757) 722-8889 or via their mobile number +1 757-722-8889 for inquiries and to place orders for takeout, as their name explicitly indicates that they do not offer a delivery service. Golden City serves the local community with a variety of Chinese culinary options, catering to those who are able to pick up their orders in person.

Based on the available online reviews, Golden City - No Delivery presents a somewhat contradictory picture, with one customer expressing significant dissatisfaction with the food while another found it to be surprisingly good but noted issues with the service. One reviewer described their experience as having "some of the worst Chinese food in the area." They mentioned that while the staff was "friendly enough" and the service was "quick," the quality of the food was a major letdown. Specific complaints included a lack of sufficient sauce on the dishes, overcooked chicken that tasted freezer burnt, and spare ribs that were also overcooked with a watery sauce. Furthermore, this reviewer felt that the prices were "pretty outrageous" for the quality and quantity of food received, leading to an overall negative assessment.

In contrast, another customer had a more positive experience with the food, stating that it was "better than I expected" and even highly recommending it. However, this reviewer encountered significant communication difficulties with the staff member who took their order, admitting they "couldn't understand WTH she was saying" and ultimately resorting to simply agreeing ("yeah, o.k.") to avoid further confusion. This communication barrier led to receiving a pork egg roll instead of the shrimp egg roll they had wanted, although they acknowledged their role in the misunderstanding due to the communication issue. Despite this, they still found the food to be good overall. This reviewer also noted a lack of exceptional friendliness from the staff but was willing to overlook it as long as the food quality was satisfactory.

An interesting point raised by the second reviewer was the presence of a tip jar at the counter, which they found amusing given the takeout-only nature of their interaction. They questioned the rationale behind tipping when they had only called in their order and came in to pay and pick it up, without any table service. This suggests that while the food was deemed good by this reviewer, the overall service experience, including communication and the expectation of tips for takeout orders, was less than ideal.

Considering these two distinct reviews, Golden City - No Delivery appears to be a Chinese restaurant where the quality of the food can be inconsistent, with one customer finding it very poor and another finding it surprisingly good. The service also seems to be a point of concern, with mentions of communication difficulties and a perceived lack of exceptional friendliness. However, the service is also described as quick by one reviewer, which could be a positive aspect for those in a hurry.

For local users in Hampton, VA, considering Golden City - No Delivery, it's important to weigh these contrasting opinions. If you prioritize food quality above all else, the negative review highlighting issues like overcooked and freezer-burnt chicken with watery sauce should give you pause. However, the positive review suggesting the food is better than expected and highly recommending it indicates that there might be some dishes that are well-prepared and enjoyable. The discrepancy could be due to variations in cooking on different days, different menu items, or individual taste preferences.

The fact that delivery is not offered means that customers must be willing and able to pick up their orders from the restaurant's location on E Pembroke Ave. The quick service mentioned by one reviewer could be appealing for those looking for a fast takeout option. However, potential communication barriers with the staff, as reported by another customer, might lead to ordering inaccuracies or a less smooth transaction.

The pricing seems to be another area of concern, with one reviewer finding it "outrageous" for the quality received. This suggests that Golden City - No Delivery might not be the most budget-friendly option in the area, and customers might have higher expectations given the price point. The other reviewer did not comment on the prices.

There is no information provided in the reviews about the environment or ambiance of the restaurant, as the focus is primarily on the food and service aspects of takeout orders. Similarly, no promotional information, such as special offers or discounts, is mentioned in the available feedback.

In conclusion, Golden City - No Delivery in Hampton, VA, is a Chinese restaurant that focuses on takeout service. Customer reviews present a mixed picture regarding food quality, with one finding it among the worst in the area and another surprisingly good. Service is described as quick but potentially hampered by communication issues, and the friendliness of the staff is also questioned. One reviewer found the prices to be high for the value received. Local users should consider these contrasting experiences when deciding whether to place a takeout order from Golden City - No Delivery.