Golden Chopstix Rialto

Golden Chopstix Rialto, situated at 1627 S Riverside Ave STE A in Rialto, California, serves the local community within the "Chinese Restaurant" platform category. They can be contacted at (909) 961-2141 or via their mobile number +1 909-961-2141 for inquiries or to place orders.

Based on recent customer reviews, Golden Chopstix Rialto appears to offer a mixed dining experience, with strong points in service and portion sizes, but some inconsistencies reported in food quality. Potential customers should consider these varied perspectives when deciding whether to patronize this establishment.

One reviewer provided a detailed breakdown of their experience, highlighting several aspects. In terms of service, they rated it 4.5 out of 5, describing the staff as "great" and "super nice," although they noted they were "a little too quiet" and the food service was "extremely slow." Despite the slowness, the reviewer emphasized the kindness and overall good service. A significant positive mentioned was the "pretty big portions" served.

The atmosphere received a perfect 5 out of 5 rating from this reviewer, who found the place to be "really clean and easy to find." However, they cautioned that seating is "limited," advising larger families to consider ordering takeout if they plan to dine from Golden Chopstix Rialto.

The food received a lower rating of 2.75 out of 5 in this detailed review. A standout positive was the "perfect" hot and sour soup. The wonton soup was also described as "very tasty," but a major flaw was noted: the wontons themselves were "undercooked BAD," being "hard to chew into" and not properly prepared. Other issues with the food included "over cooked and too salty" green beans and "old" tasting regular chow mein. Despite these criticisms, the reviewer did mention enjoying some dishes, including the teriyaki chicken, broccoli beef, mushroom chicken, and particularly the shrimp chow mein, which was described as "absolutely perfect." Overall, while some dishes were satisfactory or excellent, there were notable inconsistencies in the preparation of others.

This reviewer's overall rating was 3 out of 5, and their likelihood of returning was uncertain, stating "probably not," with the exception of the shrimp chow mein and hot and sour soup. They expressed hope for improvement in the food quality over time and encouraged others to try the restaurant, suggesting that their experience might not be universal.

Another reviewer offered a more overwhelmingly positive perspective, describing "a lot of good tasting food owned by friendly nice lady and gentleman." They highlighted the generous portions, especially beneficial for single individuals who don't cook regularly, stating that the portions can "feed you for the entire day." They mentioned getting beef chow fun and wonton soup for under $26 (including tax) and recounted a positive interaction with the owners when they forgot their debit card. This reviewer strongly defended the restaurant against a negative review mentioning cold food, suggesting user error rather than a fault of the establishment. They also advised customers to choose dishes that appear fresh and not dry, noting that the regular chow mein is better than the fried rice. This reviewer dismissed other negative claims as "fishy" and emphasized the good taste and value of the food, as well as the friendly owners.

Considering these two reviews, Golden Chopstix Rialto seems to be characterized by very friendly and accommodating service, as noted by both reviewers. The portion sizes are also consistently mentioned as being generous, offering good value for the amount of food received. The atmosphere is reported to be clean and easy to find, although potential customers should be aware of the limited seating, which might make takeout a better option for larger groups.

The most significant area of concern appears to be the consistency of the food quality. While some dishes, like the hot and sour soup and shrimp chow mein, received high praise, others, such as the wontons, green beans, and regular chow mein, were criticized for being undercooked, overcooked/salty, or tasting old. However, other dishes like teriyaki chicken, broccoli beef, and mushroom chicken were mentioned positively by one reviewer. The second reviewer had an overall positive experience with the food, specifically mentioning the beef chow fun and wonton soup.

Given these varying opinions on food quality, it might be advisable for first-time customers to try some of the dishes that have received positive mentions, such as the hot and sour soup, shrimp chow mein, and possibly the beef chow fun. The generous portions suggest that even if some dishes are not perfect, the overall value in terms of quantity might still be appealing to some.

No specific promotional information, such as discounts, specials, or loyalty programs, was mentioned in the provided customer reviews. Local users interested in any potential promotions offered by Golden Chopstix Rialto are advised to contact the restaurant directly at (909) 961-2141 to inquire.

In conclusion, Golden Chopstix Rialto offers a Chinese dining option in Rialto characterized by friendly service, generous portion sizes, and a clean, easily accessible location with limited seating. The food quality appears to be somewhat inconsistent, with some dishes receiving high praise while others have been criticized. Potential customers should consider these mixed reviews and perhaps focus on ordering dishes that have garnered positive feedback. For larger groups or those prioritizing dine-in, the limited seating might be a factor to consider, potentially making takeout a more convenient option. To learn about any current promotions or to get more specific recommendations on menu items, contacting the restaurant directly is advised.