Golden Chop Stix

Welcome to Golden Chop Stix, a Chinese restaurant located at 1851 S San Jacinto Ave in San Jacinto, CA 92583. As a part of the Chinese Restaurant platform category, Golden Chop Stix aims to provide the San Jacinto community with a range of Chinese culinary options, primarily focusing on convenient takeout services for individuals and families.

Information regarding the environment of Golden Chop Stix is limited based on the available customer reviews. Neither review provides specific details about the restaurant's ambiance, cleanliness, or dining area. Typically, a Chinese takeout restaurant like Golden Chop Stix might feature a functional space with a counter for placing and picking up orders, and possibly a small waiting area. However, without any descriptive feedback on the physical environment, it is challenging to offer a comprehensive overview. Local users interested in knowing more about the restaurant's atmosphere or the availability of dine-in options may need to contact Golden Chop Stix directly.

The primary service offered by Golden Chop Stix appears to be takeout. One customer mentioned ordering a "Family dinner for 6," indicating that they cater to larger groups looking to enjoy Chinese food at home. The other review details a negative experience with a DoorDash order, suggesting that Golden Chop Stix likely partners with third-party delivery services in addition to offering direct takeout. Customers in the San Jacinto area can likely place orders by phone at (951) 654-7288 or +1 951-654-7288 for pickup or potentially have their food delivered through a platform like DoorDash. It is important to note that the experience with DoorDash, as described in one review, was negative and attributed to both the delivery service and the restaurant's handling of the issue.

In terms of features, Golden Chop Stix offers a "Family dinner for 6" as mentioned by one reviewer, priced at $45 including tax. This suggests that they provide value-oriented meal options suitable for larger groups. The reviewer noted that the "food was just ok," indicating a somewhat average quality in their experience with this family meal. Beyond this specific offering, the available reviews do not provide detailed information about the variety of dishes on their menu. One might typically expect a Chinese takeout restaurant to offer a range of popular dishes, including fried rice, noodle dishes, various meat and vegetable entrees, and possibly appetizers and soups. However, the limited feedback does not elaborate on the specific types of cuisine or any specialty dishes that might be features of Golden Chop Stix.

The customer reviews present a mixed picture of the food and service at Golden Chop Stix. One customer found the "Family dinner for 6" to be reasonably priced but described the food as "just ok," suggesting that while the value might be acceptable, the quality may not be exceptional. The second review details a significantly negative experience related to a DoorDash order. The customer reported not receiving their full order and encountering a "rude employee" on the phone who was unhelpful in resolving the issue and refused to offer a refund directly from the restaurant, despite the customer receiving a partial and incorrect order. This review raises serious concerns about the restaurant's customer service and its handling of issues arising from delivery orders. The customer's frustration with the lack of empathy and refusal to assist in rectifying the situation paints a negative picture of their service standards.

The negative review also indirectly touches upon the quality of food received through the delivery, mentioning a small order for one person and an open coke from a different establishment being delivered instead of their $90 meal. While this issue appears to stem from a DoorDash error, the customer's interaction with the Golden Chop Stix employee regarding this mishap was the primary focus of their negative feedback. The lack of a proactive or helpful response from the restaurant employee is a significant point of concern for potential customers.

Regarding promotional information, neither of the provided reviews mentions any specific promotions or discounts offered by Golden Chop Stix. The mention of a "Family dinner for 6 for $45 including tax" could be considered a value offering, but it is presented as a regular menu item rather than a special promotion. To inquire about any current deals, lunch specials, or other promotional offers, it would be necessary to contact Golden Chop Stix directly using the provided phone numbers. Without further information, it is impossible to comment on any specific promotions that might be available to customers.

In conclusion, the limited customer feedback for Golden Chop Stix in San Jacinto, CA, presents a somewhat concerning picture. While one customer found their family meal to be reasonably priced, they only rated the food as "just ok." The other review details a very negative experience with a delivery order and the subsequent interaction with a restaurant employee, highlighting significant issues with customer service and problem resolution. Potential local users should be aware of these recent experiences when considering Golden Chop Stix. For those interested in their menu or any potential promotions, contacting the restaurant directly is recommended. However, the negative service experience reported warrants caution for customers who may encounter similar issues with their orders.