Golden China Restaurant

This introduction focuses on Golden China Restaurant, a Chinese restaurant located at 774 Silver Bluff Rd, Aiken, SC 29803, USA. As a local establishment within the Chinese Restaurant category, Golden China Restaurant can be contacted at (803) 642-3988 or via their mobile number +1 803-642-3988. This overview aims to provide an objective assessment of the restaurant based on recent customer feedback available online.

Based on the limited customer reviews, Golden China Restaurant presents a mixed picture of its offerings and services. One positive review highlights the friendliness of the staff, specifically mentioning the "lady at the counter" as being "so nice and friendly." This suggests that the restaurant prioritizes customer interaction and aims to create a welcoming environment. The reviewer also praised the speed of service, noting that "Food comes out super fast," which could be a significant advantage for customers looking for a quick meal. Furthermore, this customer found the price point reasonable, stating that the "amount of food is worth it for just ~$15 per person" and considering it a more affordable option compared to a sit-down restaurant. This indicates that Golden China Restaurant may offer good value for money in terms of portion sizes relative to the cost.

However, other reviews raise significant concerns regarding billing practices and food quality. One customer explicitly warned, "Watch your receipt!!!!! Charge you for items then when questioned about it they act like it’s a problem. Instead of fixing the issue they move on about it like it’s not a big deal…." This feedback points to potential issues with the accuracy of customer bills and a concerning lack of professionalism or willingness to rectify errors on the part of the staff when discrepancies are brought to their attention. Such billing inaccuracies can severely impact customer trust and satisfaction.

Another review focused specifically on the "Cheese Wontons," priced at $6.75, expressing extreme dissatisfaction with the filling, asking, "Where is the filling????? Money is hard to come by…give ppl what they pay for!!!!" This indicates a significant problem with the quality or preparation of at least one of their menu items, where a customer felt they did not receive what they paid for. The strong tone of the review suggests a considerable level of disappointment.

Adding to the negative feedback, another customer gave a "Zero stars!!!!" rating and stated their intention to return to a competitor, "New China," citing that the competitor is "way more pleasant!!!! And their WONTONS ARE ACTUALLY WONTONS!!!!" This comparison directly criticizes not only the pleasantness of the service at Golden China Restaurant but also the quality of their wontons, implying a significant deficiency. The reviewer further added a peculiar and highly negative comment, "My pups don’t even eat them…..🤨," suggesting that even their pets found the wontons unappetizing, which underscores a severe issue with this particular dish.

Based on these reviews, it is difficult to form a comprehensive picture of the restaurant's environment. The mention of a "counter" suggests a casual setting, possibly geared towards quick service or takeout, but no detailed description of the ambiance is provided. Similarly, while fast service and takeout (implied by the counter service) seem to be offered, information about dine-in options or delivery services is not explicitly mentioned.

In terms of features, the friendly service from at least one staff member at the counter is a noted positive. The potentially large portion sizes for the price could also be considered a feature for budget-conscious customers. However, the significant concerns about billing accuracy and the poor quality of at least one menu item (cheese wontons) are major drawbacks.

No promotional information or special offers are mentioned in the provided reviews. Customers interested in any discounts or deals would need to contact the restaurant directly or check other online platforms for such information.

In conclusion, Golden China Restaurant in Aiken, SC, appears to offer a mixed experience. While some customers have appreciated the friendly and fast service, as well as the seemingly generous portion sizes for the price, there are serious concerns raised about billing practices and the quality of certain food items, specifically the cheese wontons. The discrepancy in billing and the lack of satisfactory resolution reported by one customer are significant red flags. The extremely negative feedback regarding the cheese wontons, even to the point of being unpalatable to pets, also indicates a severe issue with this dish. Local users considering Golden China Restaurant should be aware of these potential pitfalls. While the reasonable prices and fast service might be appealing, it would be prudent to carefully check receipts for accuracy and perhaps inquire about the quality of specific dishes before ordering. The strong negative sentiments expressed in some reviews, particularly concerning billing and food quality, warrant caution and may lead potential customers to consider alternative Chinese restaurants in the area.