Gold Marquess Pembroke Pines

If you came for what previous Gold Marquess offered, you will be disappointed. It’s a brand new experience in a food court with very limited dim sum options. Har Gao is mediocre and soup dumplings tasted like steam heated frozen food. Chow Fun with steak is good, but steak is slightly overcooked.

Absolutely Horrible Experience – Would Not Recommend I am beyond frustrated with the service and quality at Golden Marquess on Pines Blvd in Miami. I visited on Monday and ordered stir-fried seafood, Golden Marquess fried rice, and chicken & beef lo mein noodles. I didn’t get to eat until the next day, and to my shock, the seafood stir-fry was nothing like what I ordered! There were no shrimp, just rubbery, inedible squid and, worst of all, overcooked scallops. I immediately called to request a refund, and instead of addressing the issue, they offered to remake the dish or send me to 1800 Lucky. The staff had a guilty look when I picked up the food, so I knew something was wrong from the start. After calling 1800 Lucky, I was told that their menu was different, and the restaurant should have just remade my order. The manager assured me that they'd notify every shift and manager about the issue and that if I came back, they'd remake the food for me for free. Sounds like a decent resolution, right? WRONG. Fast forward to today (03/20/2025) at 2:30 PM, I called to confirm if they’d honor the promise. Not only did the employee put me on hold, but I overheard her telling the manager she "didn't care" about my issue and was only concerned about the manager's health. When she came back on the line, of course, they couldn’t remake my order because I didn’t have the receipt or order number. This is hands down the worst customer service I’ve ever experienced. The food was bad, and they couldn’t even honor their word. DO NOT waste your time or money at Golden Marquess. They don't care about their customers, and I will NEVER return. P.S the old management was professional!

Whatever great Golden Marquee I went before is no longer here,now is a very bad gross staffs food court used the same name but bad food come out from the frozen package…. Forgot about it. I ordered the Korean BBQ next to it and it’s good. Ignore the cake/Boba tea one,no price listed on all the cakes… they have a live music going on and the whole place turn into a night club vibe. If you like the loud music,that’s fine. But definitely not a quiet peaceful place to enjoy meals.

When you walk in they are very nice and very covid safe. The staff is the nicest we've had at a dim sum restaurant here in Florida so far. The restaurant is easy to find with lots of parking. The restaurant was very clean and tables are a good distance. I have to say again the staff was very nice from the time we arrived until we left. The food is one of the best Dim Sum places we've had here. We have had many dim sum food experiences at many different states and this one is on the top of our list. They are nice, clean and super friendly thank you for making our birthdays special.

This restaurant is amazing, as authentic as you can get in Asia.😋 The best soup dumplings around the area. Servers come with a lot of options and you get to choose what you'd like(dumplings, bao buns, spring rolls) Amazing chow fun!! Will definitely come back☺️