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Ginger Panda House: Reports of Poor Service and Food Quality in East Aurora
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Erie County
  5. Chinese Restaurant in Buffalo Road
  6. Ginger Panda House

Ginger Panda House

199 reviews

Ginger Panda House Photos

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Hours

Monday, 11:00 AM - 9:00 PM
Tuesday, Closed
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:00 PM
Saturday, 11:00 AM - 9:00 PM
Sunday, 12:00 AM - 9:00 PM

About Ginger Panda House

Ginger Panda House, located at 16 Buffalo Rd, East Aurora, NY 14052, USA, offers Chinese takeout. You can contact them at (716) 652-6666 or +1 716-652-6666.

Customer reviews for Ginger Panda House indicate significant concerns regarding both service and food quality. One reviewer described a negative interaction with a staff member while looking at the menu in their car. They reported being pressured to order immediately or leave, which led them to cancel their order and patronize a neighboring restaurant instead. They also stated that they and their family and friends would no longer visit the restaurant due to this poor treatment.

Another reviewer described the restaurant as "AWFUL," citing "high prices" and a "filthy" environment. They also reported that their entire family became sick after eating the food, raising concerns about food safety. They expressed confusion as to why such a poor establishment exists in East Aurora and lamented the lack of alternative Chinese food options in the area.

In summary, Ginger Panda House has received highly negative reviews regarding its service, cleanliness, and food quality. Customers have reported poor treatment from staff and concerns about food poisoning. Potential customers should be aware of these serious issues before ordering.

Ginger Panda House Location

16 Buffalo Rd, East Aurora, NY 14052, USA

Customer Reviews

3.0
199 reviews
S
Stephanie Morningstar
Mar 08, 2025

I’ve ordered here a few times when I was doing my laundry next door. It’s never been great, but is handy in a pinch. Today, I pulled up and parked in front of the restaurant but decided to look at their menu in my car before I went in to order. A few moments later, a woman knocked on my car window and asked if I was planning to eat there. She apparently worked there. I told her I was looking at their menu and planning to order. She pulled out a pad and asked for my order and I told her I wasn’t ready yet, but that I would come inside as soon as I was ready. She muttered something unintelligible and told me that I needed to either order immediately or leave. I felt alienated and devalued as a customer so I told her I didn’t want their food if that’s the way they treat customers. I left, looked at the menu for the sushi place next door, and ordered from them instead. Note to the owners of this restaurant: the way you treat customers MATTERS. You just lost 25 more- me and my whole family and friend group who live in the area will no longer be going to Wild Ginger for our Chinese takeaway. We’ll make the extra drive somewhere else or give our business to other respectful local restaurants who actually value customers.

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Jennifer Berner
Apr 02, 2025

Thiss place is AWFUL.....not only is the prices high, the place is filthy! Also what was kinda ok tasting we ate...WOW my whole family was all sick that night and next day ...I don't understand WHY East Aurora has such an awful place and WHY they only Chinese food around!!!!

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Darin Davis
Oct 26, 2024

We should have heeded the multiple 1 star reviews. Food had bad after taste and was moldy.

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Emily Glab
Dec 10, 2023

We've gone to this place 3 times and the food is different everytime. With Today's food, its the last time we will be going here. The food was dry and you could tell they rewarmed or refried the food. Skimpy servings. Just not good. So inconsistent. With the price of the meal, we will not be spending our money here again.

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Maggie Cleveland
Jan 13, 2023

The food used to be great and now it’s all flavorless and the rangoons are always empty. I was eating veggie lomein when I felt something in my mouth. I pulled out this piece of metal that could’ve caused damage to my GI system. We will drive farther for Chinese next time!

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