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Ginger & Garlic - Meal Delivery in London, UK
  1. Chinese Food
  2. Chinese Restaurant
  3. England
  4. Greater London
  5. Chinese Restaurant in Roehampton High Street
  6. Ginger & Garlic

Ginger & Garlic

94 reviews

Ginger & Garlic Photos

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Hours

Monday, 5:00 PM - 11:00 PM
Tuesday, 5:00 PM - 11:00 PM
Wednesday, 5:00 PM - 11:00 PM
Thursday, 5:00 PM - 11:00 PM
Friday, 5:00 PM - 11:00 PM
Saturday, 5:00 PM - 11:00 PM
Sunday, 5:00 PM - 10:00 PM

About Ginger & Garlic

Introducing Ginger & Garlic, a meal delivery service located at 22 Roehampton High St, London SW15 4HJ, UK. Categorized under Chinese Restaurant on delivery platforms, Ginger & Garlic offers a variety of dishes to local users.

Environment: The provided reviews do not offer any insight into the physical environment of Ginger & Garlic, as they pertain to delivery orders and customer service interactions over the phone.

Services: Ginger & Garlic primarily offers meal delivery services. Customers have ordered dishes such as beef curry through this platform. However, based on the reviews, there are significant concerns regarding the accuracy and quality of the orders received.

Features: According to recent customer feedback, a significant negative feature of Ginger & Garlic is the composition of their beef curry, which was reported to contain a minimal amount of beef (around 3 small strips) and an excessive amount of mushrooms (25-30 pieces). This discrepancy led customers to feel they had essentially received a mushroom curry instead. Another concerning feature is the reported poor customer service, where a customer with photographic evidence of the incorrect order was asked to physically return to the shop with the food to prove the issue. Additionally, customers have described the food as not being nice and the prices as overpriced, leading to a feeling of being "ripped off."

Promotional Information: The provided reviews do not mention any positive promotional information. Instead, they strongly advise potential customers to avoid the shop due to bad value for money, poor food quality, and unhelpful staff. There is no indication of any offers or promotions that would outweigh the negative experiences reported.

In summary, Ginger & Garlic in London, UK, operating as a Chinese Restaurant for meal delivery, has received overwhelmingly negative feedback in recent customer reviews. Customers have reported receiving dishes that significantly deviate from their order, such as a beef curry with barely any beef and mostly mushrooms. Furthermore, the customer service has been described as unhelpful and unaccommodating. The restaurant is also perceived as overpriced for the quality and accuracy of the food delivered. Local users are strongly advised to consider these recent experiences before placing an order from Ginger & Garlic.

Ginger & Garlic Location

22 Roehampton High St, London SW15 4HJ, UK

Customer Reviews

3.0
94 reviews
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Rosie Moore
Dec 19, 2024

Ordered a beef curry I got 3 strips of beef and around 25-30 bits of mushroom, got told I had to walk back up with food on the plate I had just got back from there waited almost 30 mins for food to be cooked, at Christmas time when we're all tired from Christmas shopping u just wanna grab a quick meal and u get fobbed off with mushroom will never be going back and a warning to everyone else if u want a beef curry better of asking for a mushroom curry, worst place I've ever been to bad value for money never again.

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Chloe Upfold
Dec 19, 2024

i ordered a beef curry tonight, what i got was about 30 mushrooms and 3 very small slices of beef, I might aswell of just ordered a mushroom curry. when I called the shop the lady told me to prove this I would need to walk to the shop with my plate of food to show this even though I had/photos to prove this. 1-if I wanted to go out and get my food i would of done this to start with 2-as I said I had the photo evidence but the shop did not wanna see or nor did they care. also I would like to add this shop is very over priced I thought I would be getting lovely food, turns out all that happened was i got ripped off and the food wasn't even nice. so im helping you all out here, if you want nice food and shop staff who care and help you when you need it STAY AWAY FROM THIS SHOP. and if I had a option to give no stars they would be getting no stars. but in order for me to do this review I had to give 1 star.

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Petr Kollar
Oct 06, 2019

Ok, you have to understand this is a Chinese take away street food and majority of dishes is exactly that and so is the quality and taste. That being said some of theirs dishes are surprisingly exceptional. Since we live near by we buy food here with reasonable frequency and the dishes we always go to are: Satay chicken - by far one of the best satay chickens I had. Period. Grilled pork dumplings - they are what they are and they taste good. Prawn pad Thai - this is one of surprises for me. I tried pad Thai in many places and even highly priced restaurants served worse dish (taste wise) than you get here. My GF also loves local sweet&sour. Sometimes we try something different from the menu but it always directs us back to our standard 😁 As a nice bonus you will get pack of prawn crackers if you spend over 15£ (well, sometimes)

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Xbox_shadow “Vbbb” Frosty gaming
Oct 20, 2024

wouldn’t even give a one star, please do not order from here!! absolutely disgusting l, half the order was missing, beef chow mein was raw!! and the lady laughed down the phone to me when i told her, absolutely vile place

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Kayleigh Chambers
Feb 12, 2025

Rude ordered 70 pound of food and no sweet and sour sauce or curry Dry as anything

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