General Tso's

Welcome to General Tso's, a Chinese restaurant located at 1215 White Plains Rd, Bronx, NY 10472, USA. As a Chinese restaurant in the Bronx, General Tso's aims to provide a variety of Chinese dishes to the local community. They can be contacted at (718) 239-8888 or their mobile number, +1 718-239-8888, for inquiries or to place an order for takeout or delivery.

Based on the available customer reviews, experiences at General Tso's appear to be mixed, with feedback touching on food quality, preparation time, and customer service. One customer reported a negative experience with a recent order of soups and an egg roll. They stated that the soups were "half done" and the egg roll was hard. Upon calling back to explain the issue, the customer encountered a staff member who reportedly asserted their cooking expertise, leading the customer to question the quick preparation time of the order (less than 10 minutes).

In contrast, another customer shared a more positive, albeit nuanced, experience. They found the chicken wings and fried rice to be "pretty good," especially with the addition of soy sauce. The crab sticks and fries were described as "well cooked." However, this customer noted that the sweet and sour chicken, while fried to a "golden" color, had a "pasty" batter. On the service front, this reviewer found the customer service to be "good." They also mentioned that for delivery orders, customers should expect a wait time of approximately one hour.

The environment of General Tso's is not directly described in the provided reviews. As a typical Chinese restaurant offering takeout and potentially delivery, it likely has a functional space for order taking and food preparation. The presence of a phone number suggests that phone orders are accepted. Whether they have a significant dine-in area is not mentioned, so local users interested in dining at the restaurant might want to inquire when calling.

In terms of services, General Tso's offers both takeout and delivery options. The review mentioning a one-hour delivery wait indicates that they do provide delivery service to the surrounding areas. Customers can likely place orders by phone using the provided contact numbers. The interaction described in the first review suggests that customer service, at least in that instance, did not meet the customer's expectations regarding issue resolution. However, the second review offers a more positive perspective on the customer service received.

The features of General Tso's, based on the limited reviews, include a menu with standard American Chinese fare. Dishes mentioned include soups, egg rolls, chicken wings, fried rice, crab sticks, fries, and sweet and sour chicken. The varying feedback on these items suggests that the quality and preparation can be inconsistent. The fact that one customer found the chicken wings and fried rice "pretty good" indicates that some dishes might be satisfactory. The well-cooked crab sticks and fries suggest competence in preparing these specific items. However, the issues with the soup, egg roll, and the batter of the sweet and sour chicken point to potential areas for improvement in their cooking processes.

Promotional information is not included in the provided reviews. To learn about any specials, combination deals, or other promotions that General Tso's might be offering, it would be best to contact them directly. Many Chinese restaurants have lunch specials or discounts for certain order amounts, so it is worth inquiring when placing an order.

The customer reviews for General Tso's present a somewhat conflicting picture. While one customer experienced significant issues with their order and the subsequent interaction with staff, another found some dishes to be satisfactory and the customer service to be good, while still noting a flaw in another dish. This suggests that the quality of food and service might vary.

For local users in the Bronx, particularly those residing near White Plains Road, General Tso's offers a convenient option for Chinese takeout and delivery. If you are considering ordering from them, it might be wise to take into account the reported experiences. The potential for a one-hour delivery wait should be factored into your plans if you opt for delivery.

Given the mixed feedback, new customers might want to consider starting with a smaller order to assess the quality and consistency of the food for themselves. If you have specific preferences or concerns about preparation, it might be helpful to communicate these when placing your order.

To obtain the most current information about their menu, hours of operation, delivery radius, and any ongoing promotions, please contact General Tso's directly at (718) 239-8888 or +1 718-239-8888. They will be able to provide you with the most accurate details and answer any specific questions you may have.

In conclusion, General Tso's is a Chinese restaurant located on White Plains Road in the Bronx, offering takeout and delivery services. Customer reviews indicate a potential for variability in food quality and preparation, as well as mixed experiences with customer service. While some dishes have been described as satisfactory, others have had issues. The delivery time is noted to be around one hour. Local users may want to approach with caution and consider their own preferences and priorities when deciding whether to order from General Tso's.