Friendly's

4/1/25 - ordered delivery. The breakfast melt was disgusting, no yolks at all one side of sandwich, two over cooked well done egg yolks on other side of sandwich. I've ordered this sandwich many times, the eggs were always over easy cooked so you had yolk to dip sandwich in. I'll attach pics if gross sandwich i received, I didn't even eat this disgusting mess of a sandwich. Be warned if no option on how to cook the eggs don't buy as you will get a messed up meal. 10/27/24 update, delivery via grubhub. The (harvest stack) hot covered turkey was completely cold, not even warm in the least. It could have been a delicious covered sandwich but not when it's so cold it tastes like they literally opened a can of gravy & just poured it over cold turkey, stuffing & mashed potatoes. It also came in an open plastic bag, not sealed at all. Not cool at all friendly's!! the paper containers the food comes in are horrible. The banana split was mostly melted & all you could taste was strawberries, no pineapples, marshmallow sauce or chocolate syrup. Just an all around horrible meal & dessert. Friendly's quality has completely gone to non existent. Maybe if eating in restaurant it may be better, but if getting delivery, just expect cold disgusting food & management that could care less! Deserves negative zero stars $40 is not a cheap meal. Find somewhere else to eat delivery because you will not be happy here. I used to never have issues with their food, Whatever the reasons, friendly's needs to do better..

First I have to say that are waitress was very nice, sociable & attentive to our needs. I had the tuna melt that tasted good. For $14 there could have been a little more Tuna on the sandwich. The fries we're a bit dark and I believe the grease needed to be changed in the fryer. My wife had some sort of beef tips with gravy, onions and mashed potatoes & broccoli. The mashed potatoes were very dry and my wife had to have butter so that she could moisten them up. Before we left my wife had to use the ladies room. As we walked to our vehicle my wife complained to me how filthy the ladies toilet bowl was with poop, toilet paper Etc all over the place. She also said that the sink area was completely filthy and looked like it had not been cleaned in quite a while. She said the ladies room was completely gross.

Friendly's has always been one of our favorite restaurants. Unfortunately, they aren't nearby anymore. The food has always been very good and of course the ice cream is the best!

Nay Nay was absolutely AMAZING! She was friendly, she was accurate, she was thoughtful, she was timely especially dealing with such a big party we had. She deserves her flowers in an industry where customer service is going downhill and demand is at an all time high!

The Friendly's location in New Hartford, NY is hands down the BEST Friendly's that my family and I have ever had and we used to go to our local Friendly's multiple times a week before their HQ decided to shut them down. We drove almost an hour away from this location (Chittenango) to be exact just so my wife and I could have this particular sandwich. The wonderful lady Christine who took my phone order was being amazing! So we're Christine's co-workers. Again 5+ stars!!!! The sandwiches and fries were the best we have had period. Christine and her coworker's were top notch. So friendly and pleasant. If other Friendly's locations operated like the New Hartford NY location they would all still be open. Way to go Christine and team! Thank you for making our 2 hour round trip so worth it and for giving us such a memorable dining experience!!!!❤️