Fountain Garden Seafood Restaurant

Welcome to Fountain Garden Seafood Restaurant, a Chinese restaurant located at 3836 MacArthur Blvd #1315, Oakland, CA 94619, USA. As a Chinese restaurant with a focus on seafood within the platform category, Fountain Garden Seafood Restaurant aims to provide local users with a variety of Chinese culinary options, with a particular emphasis on dishes featuring fresh seafood. You can contact them at (510) 531-2658 or their mobile number +1 510-531-2658 for reservations or takeout orders.

Based on available information, Fountain Garden Seafood Restaurant appears to offer a casual dining environment suitable for individuals and families alike. One customer noted that the restaurant, while empty on a weekday evening, seemed like it would be a nice place for a large family dinner, suggesting a spacious layout capable of accommodating groups. The presence of "amazing" pictures on the window also hints at an effort to create an appealing visual environment for potential diners.

In terms of services, Fountain Garden Seafood Restaurant primarily offers dine-in and takeout options. One positive review highlighted the speed and freshness of the takeout service, along with the friendliness of the staff during payment. This suggests that the restaurant prioritizes efficient service for customers who prefer to enjoy their meals off-site.

As the name suggests, a key feature of Fountain Garden Seafood Restaurant is its focus on seafood. While the specific menu items are not detailed in the provided information, it is reasonable to expect a variety of dishes featuring fish, shrimp, and other seafood preparations, likely prepared in classic Chinese styles. The positive feedback regarding the "taste and quality of food" in one review indicates that the restaurant takes pride in the flavor and freshness of its offerings.

However, it is crucial to consider some recent customer experiences that raise concerns about order accuracy and customer service. One customer detailed a significant issue with a takeout order, where their request for two orders of shrimp fried rice and one order of mixed vegetables was misinterpreted. Instead, they received two large portions of shrimp fried rice with an excessive amount of green onions and carrots, with only three shrimp in each container, and the mixed vegetables were missing. The customer reported being overcharged for the incorrect order and experienced difficulty in obtaining a refund, alleging that the staff member responsible for taking the order seemed to have trouble understanding English and processing the refund.

This negative experience highlights potential challenges in communication and order fulfillment at Fountain Garden Seafood Restaurant. The customer's frustration with the incorrect order, the quality of the substituted vegetables, and the difficulty in resolving the payment issue are significant points to consider for prospective customers.

Given the limited information available online regarding recent promotions or specific features beyond the focus on seafood, it is difficult to provide detailed insights in these areas. It would be advisable to contact Fountain Garden Seafood Restaurant directly at (510) 531-2658 or +1 510-531-2658 to inquire about any current specials, new menu items, or unique aspects of their dining experience.

In conclusion, Fountain Garden Seafood Restaurant in Oakland presents itself as a local Chinese restaurant specializing in seafood, offering dine-in and takeout services. While one customer praised the taste, quality, and speed of the takeout service, another detailed a problematic experience with an incorrect order, poor communication, and difficulties in obtaining a refund. These contrasting experiences suggest that while the restaurant may offer good food, there might be inconsistencies in order accuracy and customer service that potential diners should be aware of. For the most accurate and up-to-date information on their menu, promotions, and services, contacting the restaurant directly is recommended.