Fortune Village (Blue Roof)

Fortune Village (Blue Roof) is a Chinese restaurant located at 1506 Memorial Blvd in Springfield, TN 37172. You can contact them at (615) 384-6435 or their mobile number +1 615-384-6435 for inquiries or to place a carry-out order. Based on recent online reviews, Fortune Village (Blue Roof) has transitioned to a carry-out only service model, which has elicited mixed reactions from its customer base. While some appreciate the quality of the food and the efficiency of the service, the lack of a dine-in option is a significant drawback for others.

One long-time customer expressed their strong preference for the restaurant's previous dine-in service, stating that they "loved the blue roof!" more when that option was available. Since the change to carry-out only, this customer noted that the food is often no longer warm by the time they get home, and some items become soggy, negatively impacting their dining experience. As a result, their once-weekly visits have become rare, as they feel the carry-out experience is "just not worth it." This reviewer specifically rated the atmosphere and service with only one star due to the absence of dine-in, emphasizing that if dine-in were to be re-established, they would gladly give a five-star rating.

In contrast, another recent customer reported an "exceptional experience" with the carry-out service. This customer called ahead just five minutes to place an order for sweet and sour chicken with egg drop soup. Upon arrival, they were greeted by a "super sweet woman" who, recognizing their call-ahead order, directed them to skip the line and informed them that their food was already ready inside. This reviewer was particularly impressed by the teamwork of the staff, who were efficiently working together to ensure order accuracy and speed. They also noted the generous quantity of food received, supported by an accompanying photo. This positive experience led to their definite intention to return to Fortune Village (Blue Roof).

Considering these two recent reviews, Fortune Village (Blue Roof) presents a somewhat contradictory image. On one hand, it is praised for the quality of its food and the efficiency and friendliness of its service, particularly in handling carry-out orders. The ability to quickly prepare orders and the courteousness of the staff are highlighted as strengths. Furthermore, the generous portion sizes offer good value to customers.

However, the transition to carry-out only has clearly disappointed some patrons who valued the dine-in experience. The issues of food cooling down and becoming soggy during transit are significant concerns for these customers, impacting their overall satisfaction and their frequency of visits. The one-star ratings for atmosphere and service from the first reviewer underscore the importance of the dine-in option for a segment of their clientele.

Without information about the physical environment of the restaurant (beyond the mention of the "blue roof," which likely refers to the building's exterior and serves as a recognizable landmark), it's difficult to describe the ambiance. The reviews primarily focus on the service model (now carry-out only) and the quality and efficiency of the carry-out process. There is no mention of any specific features or promotional offers currently available at Fortune Village (Blue Roof).

For local users in Springfield, TN, considering Fortune Village (Blue Roof), the key factor to be aware of is that dine-in service is currently unavailable. If you are primarily looking for takeout and value quick, friendly service and generous portions of tasty Chinese food, then Fortune Village (Blue Roof) appears to be a good option, as highlighted by the positive reviewer's experience with the sweet and sour chicken and egg drop soup. Calling ahead for your order might further streamline the pickup process.

However, if you preferred dining in at Fortune Village (Blue Roof) in the past, or if you live a distance away that might result in the food cooling down or becoming soggy during the drive home, you might share the sentiments of the first reviewer and find the current carry-out only model less appealing. It would be beneficial for potential customers to consider their proximity to the restaurant and their preference for immediate consumption versus eating the food after transport.

In conclusion, Fortune Village (Blue Roof) in Springfield, TN, is currently operating as a carry-out only Chinese restaurant. It is praised for its efficient and friendly service in processing takeout orders, the deliciousness of its food, and the generous portion sizes. However, the lack of a dine-in option is a significant drawback for some former patrons, who miss the experience and find the quality diminished by the time they get the food home. Local users should consider their own dining preferences and logistical situation when deciding whether to order from Fortune Village (Blue Roof) in its current carry-out only format.