Fortune Mandarin Restaurant

Welcome to Fortune Mandarin Restaurant, a Chinese restaurant located at 1617 Freeway Dr in Mount Vernon, Washington. As part of the local Chinese Restaurant category, Fortune Mandarin aims to provide a diverse menu of Chinese cuisine to the Mount Vernon community, offering both dine-in and delivery services. Based on the available customer reviews, experiences appear to be varied, with high praise for the atmosphere, food, and customer service from one patron, while another reported issues with a delivery order.

One customer described Fortune Mandarin Restaurant as "the MOST amazing restaurant Skagit County has to offer!" This enthusiastic review highlights a "wonderful atmosphere" and "amazing food," suggesting that the dine-in experience can be particularly enjoyable. The reviewer also lauded the customer service as "off the charts PHENOMENAL," specifically mentioning a staff member named Fiona who is described as having "a heart of gold" and going "above and beyond" for her customers. This overwhelmingly positive feedback indicates that Fortune Mandarin may excel in creating a pleasant and welcoming environment for its dine-in guests, coupled with exceptional service.

However, another customer reported a less satisfactory experience with a delivery order. They ordered house special ho fun, almond chicken, one cup of steamed rice, and extra almond chicken gravy as a surprise after work. The issue raised was that the amount of "extra" sauce received was less than the normal portion provided for dine-in orders without an extra request. This customer also mentioned tipping $10 on top of the order price and expressed their intention to dispute the charges due to the incomplete nature of their order. This review highlights a potential inconsistency in fulfilling delivery orders, particularly concerning special requests and portion sizes.

The environment of Fortune Mandarin Restaurant is described by one reviewer as "wonderful," contributing to their overall positive experience. While specific details about the decor, ambiance, or layout are not provided, this positive adjective suggests that the restaurant offers a pleasant and inviting space for diners. Local users looking for a Chinese restaurant in Mount Vernon with a good atmosphere for dining in may find Fortune Mandarin appealing based on this feedback. To get a more detailed sense of the restaurant's ambiance, visiting the location at 1617 Freeway Dr would be the best approach. You can also contact them at (360) 428-1819 or +1 360-428-1819 for any specific inquiries about their dining area.

Fortune Mandarin Restaurant offers both dine-in and delivery services. The positive review clearly refers to a dine-in experience, emphasizing the atmosphere and customer service within the restaurant. The negative review, on the other hand, details a delivery order, indicating that this service is also provided. For local users in Mount Vernon, this offers flexibility in how they choose to enjoy the food from Fortune Mandarin. Those looking for a pleasant place to eat out may be drawn to the reported "wonderful atmosphere," while those preferring to dine at home have the option of delivery. It's important to note the discrepancy in the delivery experience regarding order accuracy and special requests.

The menu at Fortune Mandarin Restaurant appears to include a variety of popular Chinese dishes. The customer who had a delivery issue ordered house special ho fun and almond chicken, suggesting these are part of their offerings. The mention of "extra almond chicken gravy" implies that they are willing to accommodate special requests, although the execution in this particular case was problematic. Without a full menu available in the reviews, it's difficult to ascertain the full range of their culinary offerings. However, the mention of these specific dishes indicates that they serve standard Chinese-American fare. To get a comprehensive view of their menu, local users are advised to check online if a menu is available or to contact the restaurant directly.

The exceptional customer service highlighted in one review, particularly the mention of Fiona going above and beyond, suggests that Fortune Mandarin places a high value on customer satisfaction, at least within the dine-in setting. This personal touch can significantly enhance the dining experience and create loyal customers. However, the issue reported with the delivery order indicates that there may be inconsistencies in service quality across different order types or situations. It would be beneficial for potential customers to consider both perspectives when evaluating the overall service at Fortune Mandarin Restaurant.

Promotional information is not explicitly mentioned in the provided customer reviews. Restaurants often have lunch specials, combination deals, or other promotions to attract customers. To find out if Fortune Mandarin Restaurant currently has any special offers, it would be best to check their menu (if available online), visit the restaurant, or contact them directly by phone at (360) 428-1819 or +1 360-428-1819. Local residents might also find information about promotions through local advertising or community platforms if the restaurant participates in them. Given the positive feedback on the dine-in experience, it might be worth inquiring about any specials offered for dining at the restaurant.

In conclusion, Fortune Mandarin Restaurant in Mount Vernon presents a mixed picture based on the available customer reviews. On one hand, it is praised for its wonderful atmosphere, amazing food, and phenomenal customer service, particularly highlighting the exceptional efforts of a staff member named Fiona. This suggests a potentially outstanding dine-in experience. On the other hand, there is a reported issue with a delivery order regarding the fulfillment of a special request and the perceived inadequacy of a portion size, leading to customer dissatisfaction. Local users in Mount Vernon should consider these differing experiences when deciding whether to dine at or order from Fortune Mandarin Restaurant. For the most accurate information on their menu, services (including delivery), and any current promotions, contacting the restaurant directly at (360) 428-1819 or +1 360-428-1819 is recommended.