Fortune House

Fortune House is a "Chinese Restaurant" located at 305 Highlands Rd in Franklin, North Carolina. For local users seeking Chinese cuisine in the Franklin area, Fortune House is an available option. However, it is crucial to consider recent customer feedback, which raises significant concerns regarding the restaurant's food quality, cleanliness, and service efficiency. This introduction aims to provide an objective overview based on the information available in recent reviews, highlighting both potential issues and the basic details of the establishment.

Based on the limited but impactful customer reviews, the environment of Fortune House appears to be a cause for concern. One reviewer described the restaurant as "super sketchy," noting the absence of other customers and an observed health rating of 83/100. The presence of "toilet paper stacked up by the door" further contributed to this negative impression, suggesting potential issues with cleanliness or general upkeep. These observations paint a picture of an environment that may not be appealing or reassuring to prospective diners. Local users prioritizing a clean and well-maintained dining atmosphere may want to take these comments into serious consideration before visiting Fortune House.

The service at Fortune House, as described in the reviews, also appears to be problematic. One customer reported a significant delay in their takeout order, stating that the "food wasn’t ready 45 minutes after placing th order." This lengthy wait time, especially when coupled with the other negative observations, suggests potential inefficiencies in the kitchen or order fulfillment process. The fact that this customer ultimately chose to leave without receiving their food indicates a severe lack of timely service. The other reviewer, who did receive their takeout order, did not comment directly on the speed of service but focused on the quality of the food itself. Overall, the available feedback suggests potential issues with both the efficiency and the general experience of service at Fortune House.

The features of Fortune House, as indicated by the negative reviews, primarily revolve around the quality of its takeout food. One customer who ordered takeout expressed significant dissatisfaction, stating that the "Chicken was mostly skin and fat that didn't get trimmed off or even crisped up in the frier so it was chewy." This description points to a lack of attention to detail in food preparation and the use of potentially low-quality ingredients or improper cooking techniques. Furthermore, this reviewer noted that "One dish was over seasoned with sodium to the point of being inedible," indicating serious issues with the seasoning and overall flavor balance of at least one of their dishes. These strong negative comments suggest that the food quality at Fortune House may be inconsistent and potentially very poor. Local users seeking flavorful and well-prepared Chinese takeout should be aware of these recent experiences.

Specifically mentioned dishes include chicken (preparation unspecified but likely a standard takeout dish) and an unnamed dish that was excessively seasoned with sodium. The negative feedback does not provide a comprehensive overview of the menu but highlights significant problems with the preparation and taste of the items that were ordered. The issues with the chicken being mostly skin and fat, and a dish being inedibly salty, are severe concerns that potential customers should consider. The lack of positive comments on any dishes further underscores the potential risks associated with ordering from Fortune House based on the available recent reviews. It is important to note that these reviews represent individual experiences and may not be representative of all meals served, but they do raise red flags about the consistency and quality of the food.

Regarding promotional information, the provided customer reviews do not mention any discounts, special offers, or loyalty programs associated with Fortune House. Given the overwhelmingly negative feedback concerning the environment, service, and food quality, it is unlikely that customers were focused on or informed about any potential promotions. Local users interested in any deals or specials would need to contact the restaurant directly at (828) 349-3888 or +1 828-349-3888 to inquire. However, considering the serious concerns raised by recent customers, the presence of promotions may not outweigh the potential for a negative dining experience.

The reviews both pertain to takeout orders, indicating that Fortune House does offer this service. For local users seeking the convenience of Chinese takeout, Fortune House is an option in terms of availability. However, the strongly negative feedback regarding the food quality of the takeout orders should be a significant deterrent. Customers who choose to order takeout from Fortune House should be aware of the reported issues with poorly prepared chicken and excessively seasoned dishes. It might be prudent to exercise caution and perhaps consider other Chinese restaurants in the Franklin area with more positive recent reviews.

In conclusion, based on recent customer feedback, Fortune House in Franklin, NC, appears to be a "Chinese Restaurant" that warrants significant caution for local users. The reviews highlight serious concerns about the restaurant's environment, including a low health rating and cleanliness issues. The service was reported as being slow, with one customer experiencing a 45-minute wait for an order that was ultimately not received. Most concerningly, the food quality has been described as very poor, with issues such as under-processed chicken and inedibly salty dishes. While Fortune House offers takeout service and can be contacted at (828) 349-3888, the overwhelmingly negative recent experiences suggest that potential customers should exercise extreme caution and perhaps explore alternative Chinese dining options in the Franklin area. The lack of positive feedback and the severity of the reported issues make it difficult to recommend Fortune House at this time.