Fortune Cookie Chinese Restaurant

Fortune Cookie Chinese Restaurant is a local establishment situated at 805 W Gate City Blvd in Greensboro, North Carolina (NC 27403). As a Chinese restaurant, Fortune Cookie aims to provide the Greensboro community with a variety of Chinese culinary options. Customers can reach the restaurant at (336) 271-8180 or via their mobile number at +1 336-271-8180 to place orders or make inquiries. While specific details about the restaurant's ambiance and dine-in experience are not extensively detailed online, Chinese restaurants typically offer a casual setting for enjoying meals.

Based on the available customer reviews, experiences at Fortune Cookie Chinese Restaurant appear to be mixed, with feedback touching upon food quality, pricing consistency, and customer service. One customer highlighted the positive aspects of their meal, specifically mentioning the "honey chicken with Lo mein" as being particularly enjoyable and the wings as "not too bad," further noting good portion sizes and a rich flavor profile. This suggests that Fortune Cookie is capable of delivering satisfying dishes that some customers appreciate.

However, other reviews present significant concerns regarding the restaurant's practices. One customer recounted an incident of being overcharged on a $30 order, with an extra $7 added to the bill. This reviewer claimed that the individual who took the phone order was responsible for the overcharge and struggled with English communication when questioned about the discrepancy. The same reviewer also noted that a different staff member usually provided consistent pricing for the same order, indicating potential issues with pricing transparency or staff training.

Adding to these concerns, the same reviewer expressed dissatisfaction with the customer service, stating that staff members "never say thank you" and seem to have communication barriers or a preference not to engage with customers. This individual also alleged that price changes for the same order were a recurring issue, further contributing to a negative perception of the restaurant's business practices.

Another critical review went further, accusing the restaurant of a lack of respect for its customer base, particularly highlighting its location within a predominantly Black neighborhood. This reviewer expressed the opinion that if the restaurant does not value its local customers, it should consider relocating. This feedback raises serious concerns about the restaurant's community relations and customer service ethos.

Considering these varied experiences, potential customers of Fortune Cookie Chinese Restaurant should be aware of both the positive feedback regarding some food items and the significant criticisms concerning pricing inconsistencies and customer service. While the "honey chicken with Lo mein" and wings were mentioned favorably by one reviewer, the issues raised by others regarding overcharging, communication difficulties, and perceived lack of customer respect are important factors to consider.

As a Chinese restaurant in Greensboro, Fortune Cookie likely offers a standard menu of popular Chinese-American dishes. These typically include a variety of chicken, beef, pork, and seafood preparations, along with rice and noodle dishes, and appetizers. To obtain specific information about their menu, current pricing, dine-in options (if available), and any ongoing promotions, it is advisable to contact the restaurant directly at the provided phone numbers. Speaking with a staff member may also provide insights into their current service practices.

Given the contrasting customer experiences, it would be prudent for potential patrons to weigh the positive comments about food quality against the negative feedback concerning pricing and customer service. Reading additional recent reviews from various online platforms, if available, could offer a more comprehensive and up-to-date understanding of the current state of Fortune Cookie Chinese Restaurant. Keep in mind that customer experiences can be subjective and may vary.

In conclusion, Fortune Cookie Chinese Restaurant in Greensboro, NC, offers Chinese cuisine with takeout options and potentially dine-in service. While some customers have enjoyed specific dishes, significant concerns have been raised regarding pricing inconsistencies and poor customer service. Individuals considering dining at or ordering from Fortune Cookie should take these factors into account and may wish to contact the restaurant directly for more information and to manage their expectations based on the available feedback.