Fortune Cookie 8

Welcome to Fortune Cookie 8 Restaurant, a Chinese Restaurant located at 4005 Sunset Rd Suite J in Charlotte, North Carolina. With contact phone numbers (980) 237-0986 and +1 980-237-0986, Fortune Cookie 8 serves the local Charlotte community, offering a variety of Chinese cuisine options. As a Chinese Restaurant, we aim to provide our customers with a range of dining choices; however, recent customer feedback indicates potential issues with food portions and customer service.

Based on recent reviews from customers who have patronized Fortune Cookie 8 Restaurant, there are notable concerns regarding both the food and the service provided. One customer who ordered a dinner plate of lo mein and garlic chicken expressed significant disappointment with the portion size of the chicken, stating that they only received two pieces. While they noted that the two pieces they did receive were "pretty good," the extremely small quantity was a major letdown.

Another customer, who had been visiting Fortune Cookie 8 for a couple of years, reported a decline in their recent experiences. A primary concern highlighted in this review was the attitude of a "young guy at the counter wearing the surgical mask." The reviewer described this individual's demeanor upon approaching the counter as unwelcoming, noting a negative stare and poor interaction. They explicitly stated that this employee's customer service skills were lacking and, as a result, the reviewer would not be returning. The customer's comment, "Don’t act like you’re doing me a favor by serving me or my kind," suggests a perceived disrespectful or condescending attitude, leading to a firm decision not to patronize the establishment again.

These two recent reviews point to potential problems in key areas for any restaurant: food quality and quantity, and customer service. The issue with the limited amount of chicken in a dinner plate raises concerns about the value for money and the restaurant's portioning practices. The negative feedback regarding the counter staff's attitude suggests a problem with customer relations that could significantly impact the overall dining experience for patrons.

Regarding the environment of Fortune Cookie 8 Restaurant, the provided reviews do not offer any specific details. Customers focused primarily on the food and service aspects of their experiences. Without further information, it is difficult to describe the ambiance or decor of the dining area. Local users interested in the environment might consider visiting the location to form their own opinion or looking for any available photos online.

In terms of services, the reviews imply that Fortune Cookie 8 offers both dine-in and takeout options, as customers ordered dinner plates and interacted at the counter. However, there is no explicit mention of delivery services in the provided feedback. The negative comments about the counter staff's attitude directly relate to the service experience for customers picking up orders or potentially placing them in person. Local users might want to be aware of these comments when interacting with the staff.

Features of Fortune Cookie 8 Restaurant that can be inferred from the reviews are somewhat mixed. While one customer found the taste of the garlic chicken to be "pretty good," the extremely small portion was a significant drawback. The recurring customer's past patronage suggests that there might have been positive aspects that initially attracted them, but the recent decline in service quality at the counter has become a major deterrent. Any unique culinary features or specialties are not highlighted in these specific reviews.

Promotional information is not included in the provided reviews. Local users interested in any potential specials, discounts, or combination deals offered by Fortune Cookie 8 Restaurant would need to contact them directly at (980) 237-0986 or +1 980-237-0986. Checking local online listings or social media platforms (if any) might also provide information about current promotions.

In conclusion, recent customer reviews for Fortune Cookie 8 Restaurant in Charlotte, NC, indicate potential issues with small food portions (specifically the amount of chicken in a dinner plate) and negative experiences with the attitude and customer service skills of at least one counter staff member. While one customer found the taste of a specific dish to be good, the overall feedback raises concerns about the value and the service environment. Potential customers should be aware of these recent experiences when considering Fortune Cookie 8. For more information about the menu, services, and any potential promotions, contacting the restaurant directly is recommended.