Formosa Garden

Formosa Garden is a restaurant located at 1011 NE Interstate 410 Loop, San Antonio, TX 78209, USA. While categorized under Chinese Restaurants, customer reviews indicate they also offer hibachi dining. They can be contacted at (210) 828-9988 or +1 210-828-9988.

One customer found the "Good Chinese food overall." They noted that "Although the hot and sour soup and the pork buns were bland, the rest of the meal picked up from there." They described the "General Tso's chicken and the chicken in black bean sauce" as "well spiced and delicious" and mentioned that "They also gave generous portions."

In contrast, another customer who had a reservation for a family of 14 for a Sunday afternoon hibachi dinner, booked two weeks in advance, reported significant service issues. Their chef "did not have a runner/server for the event, said he was short staffed." They had to ask the manager for help after sitting for over an hour with only soup, as they "Forgot to give us our appetizer and salad as part of our meal." They also had to "refill everyone's drinks and run to the bar to ask for another round" due to low drinks and had "no one to clear our table" so they "had to physically clean/clear our eating space ourselves and put dishes in the busser container." This customer felt "This place lacks attention to staff and detail." They also noted that "Our salads came drowned in water, our fried rice was overcooked and yet this was supposed to be a family birthday celebration." After two hours, they were "barely getting started on our actual meals" and observed "16 staff standing around in the main dining hall, bartender was on his phone," with no one offering help despite the low number of customers. While they gave "Kudos to the chef for doing the best he could," they concluded that "without any assistance from staff or management, this place is not worthy of a revisit."

Based on these reviews, Formosa Garden in San Antonio, TX, offers Chinese food that is generally good, with well-spiced and delicious General Tso's chicken and chicken in black bean sauce, and generous portions. However, the hot and sour soup and pork buns were reported as bland. The hibachi dining experience seems to be significantly impacted by potential understaffing and lack of attention to service, leading to long wait times, missed courses, and the need for customers to perform tasks like refilling drinks and clearing their own tables. The quality of some dishes, like the salads and fried rice in the hibachi meal, was also criticized. Local users considering Formosa Garden should weigh the positive comments on some of the Chinese dishes against the serious service concerns reported for the hibachi experience.

The environment includes a main dining hall and hibachi tables. Services include Chinese food dining and hibachi dining. Key features for the Chinese food include generous portions and well-spiced, delicious dishes like General Tso's chicken and chicken in black bean sauce. A significant concern for the hibachi service is potential understaffing leading to poor service, long waits, and issues with food quality for the hibachi meal. No specific promotional information is available in the provided text.