Food Hai

Food Hai is a Chinese restaurant situated at 2030 Boston Rd in the Bronx, New York City. Operating under the platform category of Chinese Restaurants, it aims to serve the local community with a variety of Chinese dishes available for takeout and delivery. To provide an objective introduction to Food Hai for local users, it is essential to consider the recent feedback shared by customers online.

Recent customer reviews paint a concerning picture regarding the quality of food and the overall customer experience at Food Hai. One reviewer expressed strong dissatisfaction, stating they wished they could give the restaurant a zero rating. This customer alleged that the food was old, had an unpleasant odor, and specifically mentioned the meat smelling peculiar and the rice having a stale, "old closet" smell, leading to feelings of nausea. The reviewer went as far as to suggest the closure of the establishment and advised others to spend their money elsewhere, indicating a significant decline in quality over the years.

Another recent review echoed these sentiments, questioning the restaurant's Google rating and suggesting that their practices might be misleading. This customer detailed a specific order consisting of two orders of chicken wings with fried rice, one order of beef mixed vegetables, and three soups, which totaled $50. While acknowledging potential price changes, the reviewer expressed extreme dissatisfaction with the food quality. They described the chicken as having a "weird and funny" taste, all the meats as being black in color, and the beef as having a rubbery texture. The significant discrepancy between the perceived quality of the food and the price charged was a major point of contention for this customer.

Furthermore, this reviewer recounted a negative interaction with the restaurant staff when attempting to address their concerns. Upon calling back to complain about the food, the customer stated that the person they spoke with was rude and immediately refused any refund or exchange, without expressing any apology or concern for the customer's dissatisfaction. This lack of empathy and unwillingness to resolve the issue further compounded the negative experience reported by this customer.

Based on the available recent customer feedback, it is challenging to provide a positive introduction to Food Hai. The reviews highlight significant concerns regarding the freshness and quality of the food, with allegations of old and foul-smelling ingredients. Additionally, there are serious complaints about overpricing relative to the perceived quality and a lack of satisfactory customer service, including rudeness and a refusal to address customer grievances.

Given this information, potential local users should be aware of these recent experiences when considering Food Hai for their Chinese food needs. While the restaurant has been operating at this location, the recent feedback suggests a considerable decline in standards, at least according to the customers who have shared their experiences online. It is important to note that these reviews represent individual experiences and opinions, but the consistency and severity of the complaints regarding food quality and customer service warrant caution.

As a platform presenting information about local Chinese restaurants, it is our responsibility to provide an objective overview based on the available data. In the case of Food Hai, the recent online feedback raises red flags concerning the environment of food preparation (implied by the smell descriptions), the quality of services (based on the handling of complaints), and the overall features (which should include the quality of the food itself). Unfortunately, there is no promotional information or positive aspects highlighted in the recent reviews that can be shared at this time.

Therefore, this introduction serves as a factual representation of the recent online sentiment surrounding Food Hai. Local users are advised to consider these reviews when making their dining decisions. It is recommended to perhaps look for more recent feedback or consider alternative Chinese restaurants in the Bronx area to ensure a satisfactory dining experience. The information available does not support recommending Food Hai based on recent customer experiences.

In conclusion, Food Hai, located at 2030 Boston Rd, Bronx, NY 10460, has received recent negative feedback concerning the quality of its food, pricing, and customer service. Potential customers should be aware of these concerns based on the experiences shared by other local users online. There is currently no information available to suggest any positive features or promotional offers at this establishment.