Express Wok

Express Wok is a Chinese restaurant located at 1285 W Central Ave in Brea, California. Situated within the Chinese Restaurant category, Express Wok is described by its patrons as a beloved "mom and pop place" that operates more like a fast-food establishment focused on takeout, although some indoor tables are available for those who wish to dine in. Serving the Brea community and surrounding areas, Express Wok has become a go-to spot for families and individuals seeking quick, tasty, and generously portioned Chinese cuisine.

For those looking to place an order or inquire about their offerings, Express Wok can be reached at the phone number (562) 690-9458 or their mobile number +1 562-690-9458. These contact details provide a direct line to the restaurant for any questions regarding their menu, hours of operation, or to place orders for pickup. While delivery is not explicitly mentioned in the reviews, it is worth inquiring directly if this service is available, either through the restaurant itself or via third-party delivery platforms.

Customer reviews for Express Wok consistently highlight several key aspects of the dining experience. A recurring theme is the exceptional customer service provided by the owners, particularly a woman referred to as Annie. Multiple reviewers mention her friendly greeting and overall kindness, creating a welcoming atmosphere for customers. One reviewer, who has been visiting "on and off for years," specifically notes Annie's constant smile and warm greetings, emphasizing the personal touch that defines this family-run establishment.

Another significant point of praise is the generous portion sizes offered at Express Wok. Customers repeatedly mention receiving large amounts of food, often at a good value. One reviewer even quantified this, stating that for $13, they received over two pounds of food, with enough for leftovers and to share with family. This focus on providing substantial portions makes Express Wok an appealing option for those looking for a satisfying and economical meal.

The food at Express Wok is also consistently described as tasty and yummy. Several specific dishes are highlighted as favorites among regular customers. The Orange Chicken, Sweet Chili Chicken, and Teriyaki Chicken are mentioned multiple times as popular choices. One reviewer specifically notes the Teriyaki Chicken and Orange Chicken as their "go-to's" for a quick meal when they don't want to cook. Another reviewer appreciates that the food is cooked throughout the day, with fresh trays being filled regularly, ensuring that customers often get to enjoy dishes that have just been prepared. This constant cooking cycle also suggests a high turnover of food, which can contribute to its freshness.

Regarding the environment, Express Wok is characterized as more of a fast-food style establishment than a traditional sit-down restaurant. While some indoor tables are available, the primary mode of service appears to be takeout. The description of customers going in "pretty regularly" and the constant cooking to replenish low dishes suggest a bustling environment focused on quick service and efficiency. The "mom and pop" nature of the place implies a casual and perhaps unpretentious setting, where the focus is on the food and the friendly service rather than elaborate décor.

In terms of services, takeout is clearly a primary offering at Express Wok, as highlighted by multiple reviewers who mention taking the food to go. The presence of some indoor tables indicates that dine-in is also an option for customers who prefer to eat at the restaurant. As mentioned earlier, the availability of delivery services is not explicitly stated in the reviews, so it would be advisable to contact Express Wok directly to inquire about this. Given the fast-food style operation, quick service for both takeout and dine-in customers is likely a priority.

Features of Express Wok that stand out based on customer feedback include the large portion sizes, the consistently tasty food (particularly the Orange Chicken, Sweet Chili Chicken, and Teriyaki Chicken), and the exceptional customer service provided by the owners, especially Annie. The "mom and pop" atmosphere likely contributes to a more personal and caring interaction with customers. The practice of cooking throughout the day to ensure freshness and the popularity of the spot, leading to frequent replenishment of dishes, also suggests a commitment to quality and customer satisfaction.

No specific promotional information is included in the provided reviews. However, it is common for family-run restaurants to offer specials or deals, even if they are not heavily advertised. Local residents interested in potential promotions at Express Wok could inquire directly when placing an order or visiting the restaurant. Given its popularity and focus on value (large portions for the price), Express Wok's primary draw seems to be its consistent quality and generous servings rather than specific discounts.

In conclusion, Express Wok in Brea is a highly regarded Chinese restaurant by its loyal customers, who appreciate its fast-food style service, large portions, and delicious food, particularly the Orange Chicken, Sweet Chili Chicken, and Teriyaki Chicken. The exceptional customer service provided by the owners, especially Annie's friendly demeanor, contributes significantly to its popularity as a family-favorite takeout spot. While primarily focused on takeout, some dine-in options are available. For those in the Brea area looking for a reliable Chinese restaurant offering great value and a personal touch, Express Wok comes highly recommended based on the consistent positive feedback regarding its food and service. To inquire about delivery services or any current specials, contacting the restaurant directly at (562) 690-9458 or +1 562-690-9458 is advised.